浙江SPA 酒店

「Steps away from West Lake and shopping malls, restaurant. Had a few very nice nights in HangZhou.」

「杭州西子湖四季酒店確實讓人感動難望。 酒店全體員工都非常熱誠親切的服務,讓我們在酒店期間感受到以客為尊,賓至如歸。 我們期待秋天時再度拜訪西子湖四季酒店」

「酒店比較舊，它位置很好」

「it’s cozy and clean. the staff is nice and friendly」

「Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed. 」

「整體環境不錯，房間沒有煙味，只是舊了一點。服務也很好」

「可能因為疫情關係，行政酒廊的待遇差了，平日雞尾酒時段只有好少數的小食及飲品供應，感到失望，但房間的湖景很美，酒店的打咭點也多」

「舒適」