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关于希思尔柔佛巴鲁酒店的点评

4.5 out of 5
希思尔柔佛巴鲁酒店
Jalan Sungai Chat, Johor Bahru, Johor

点评

7.6

还可以

10 分 - 超赞。246 条好评，共有 1000 条点评" "
8 分 - 还可以。415 条好评，共有 1000 条点评" "
6 分 - 一般。209 条好评，共有 1000 条点评" "
4 分 - 很差。86 条好评，共有 1000 条点评" "
2 分 - 糟糕。44 条好评，共有 1000 条点评" "

7.4/10

清洁度

7.8/10

员工和服务

7.4/10

服务设施

7.2/10

住宿条件和设施

6.4/10

环保

点评

4/10 很差

kian boey

商务旅客
厕所门很难拉，是时候要修理了
2020 年 6 月入住 1 晚

4/10 很差

Ning

不满意：员工和服务，清洁度
一般般
一般般,没什么特色,服务也不是很好,只是听朋友说不错,来体验下,结果并非预期
2019 年 6 月入住 2 晚
GM 于 2019年10月30日 的回复
Dear Ning, thank you for taking the time to leave generous comments and rate us after your recent visit to THISTLE Johor Bahru. We have noted your feedback regarding our service. Rest assured we will share it with the team for our improvement moving forward. Thank you once again for your feedback and we look forward to welcome you back under improved circumstances in the future. Best regards, The Management THISTLE Johor Bahru

6/10 一般

真实旅客

If the management can improve, it must be a very good hotel for vacation.
2017 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 1 晚

8/10 还可以

真实旅客

满意：客房舒适度，员工和服务

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

WEI

满意：清洁度、员工和服务、住宿条件和设施
交通不便
交通不便是最大问题……

4/10 很差

真实旅客

不满意：员工和服务
虽然号称是4.5星级，但是服务真的很差
虽然号称是4.5星级，但是服务真的很差！不得不说，距离真正的五星级还有很远的距离。1、我预定的是straits view，但是却给了carpark view，还不给解释，去找前台更换没有任何道歉；2、SPA是坏的在维修但是在网站上没有任何提示；3、服务人员不能给予及时回复，让客户自己去前台。

2/10 糟糕

Chien-cheng

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
hotel excellent,location is so so
Good
Paolo 于 2015年10月24日 的回复
Hello Guest, Thanks for your review of Thistle Johor Bahru! Glad to read that you like the hotel overall. I have read your comments about the location away from the hustle and bustle of the city and I am sorry that you it was not to your expectations. Cheers, Paolo General Manager

8/10 还可以

CHUN PING，HKG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
滿意的酒店
酒店員工很好，酒店大堂頗大及新。衹是沐浴有時沒有熱水。房間都頗大，wifi 尚算流暢。但是去每處地方都要坐計程車。星期六、日上午9:30有免費shuttle bus 去legoland，回程一班6:00。總括是滿意的。
Paolo 于 2015年10月31日 的回复
Hello Chun Ping, Thanks for your review of Thistle Johor Bahru! Glad to read that overall you had a great stay-cation. Glad to read you enjoyed legoland. Look forward to seeing you back in Johor! Cheers, Paolo General Manager

4/10 很差

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
各种不好
各种不好，另一个评价了说过了

6/10 一般

Michael Chan，Hong Kong

不满意：住宿条件和设施，清洁度
Very good service but room is getting old
Hotel service arrangement and attitude are good. Facility is also very nice. But the room condition and maintence are getting old. There is improvement in room decoration. Also, option for food types is not much.

6/10 一般

Azrina

商务旅客
Acceptable
2024 年 1 月入住 1 晚

4/10 很差

nominzul

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 4 晚

4/10 很差

Matt

与家人出行
满意：员工和服务
不满意：住宿条件和设施
2023 年 12 月入住 1 晚

4/10 很差

Kok Hwee

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

6/10 一般

Amit

满意：员工和服务
Check in was good. It’s a basic hotel but considered to be “high end” in Johor. I guess given the lack of choices this is a decent place to stay. Do not expect a five star. Rooms are bigger than KSL and the place is not as crowded. But the rooms are older and the decor is ordinary. You may even find some loose fixtures. Overall- avg place, nice service.
2023 年 12 月入住 1 晚

8/10 还可以

Matthew

2023 年 12 月入住 1 晚

6/10 一般

Julia

不满意：服务设施，员工和服务
I stay at Thistle every time I visit JB because of its close proximity to where I need to go. So I know it is not the best when it comes to facilities and amenities. However, they could at least maintain what they have well. The gym is terrible with half the machines out of order. The restaurant is mostly unavailable with events and the wait staff is barely available. I saw one poor guy being turned away for dinner on a couple of occasions. I guess he wanted to try the food no matter what. I get that the hotel is old and it is currently going through renovation. However what it lacks in amenities should be made up by good service. Unfortunately this was the worst part of my experience at Thistle. After my numerous stays, it is obvious that service has gone downhill. I’m ok with indifferent service but rudeness is not acceptable. Most of the front desk staff were just plain rude. They were condescending and their immediate responses were alway no, not possible or no, not available. Even asking for an iron was an immediate rejection. Which by the way, isn’t an iron sort of an expected amenity? Anyway, I’m not sure if I will continue staying there even if the location is convenient for me. It may be more worth it to pay the extra Grab cost to stay at a more decent hotel at a slightly higher cost.
2023 年 12 月入住 4 晚

8/10 还可以

Mansoor Bin，Singapore

满意：员工和服务
Quite , Easy Parking & Convenient. Minus: Swimming Pool have a musky smell Breakfast area shifted & inconvenience of table & chair arrangement
2023 年 12 月入住 2 晚

8/10 还可以

Joel

与配偶出行
满意：员工和服务，清洁度
It’s nice in the room with toilets clad in marble but you can clearly tell things are dated. You’ll probably need some unholy strength to work the faucets what with their poor design. If it was still in the 1980s, I suppose it would be a grand hotel but sadly everything is left at a stand still. You’ll definitely need your own transport getting in and out. Car park entrance is a bit narrow at one point
2023 年 12 月入住 1 晚

10/10 超赞

SZE HUN

2023 年 12 月入住 1 晚

8/10 还可以

Fransisco

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
This hotel was our favorite when we visited Johor Bahru before COVID-19 and we just had the opportunity to stay at this hotel again. I am a bit disappointed with the room's condition, I saw the wooden wall along the hotel corridor is already rotten. The bathroom has an unpleasant odor, and the bedsheets smell dusty the first night we stay but it's better after the request to change it on the second day. The sofa and chair had bad stains, we also found baby cockroaches and a small flying bug crawling on the makeup table. Hopefully, they can maintain the hotel quality back like the old days or even better.
2023 年 11 月入住 2 晚

10/10 超赞

Nur Aleena Natasha

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

6/10 一般

Harun

商务旅客
2023 年 10 月入住 1 晚

6/10 一般

Mohd

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
不满意：清洁度
There are a few cockroaches at the room
2023 年 10 月入住 3 晚

10/10 超赞

Hisyamuddin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
During our stay, our actual room already taken by mistake. As complement for their mistake we got free fruit basket delivered to our room.
2023 年 9 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Clean and pretty view
View and room was great. Service were soso, not exactly the friendliest, but still not too bad. Microwave wasnt working in the room but cleanliness and comfort wise it is good for a short staycay!
2023 年 9 月入住 1 晚

8/10 还可以

Mun-Kein

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is actually very nice, clean and 4-5 star rating, if not for the slow check in front desk service staff. Sad as the rest of the staff such as housekeeping, security and engineering are really prompt and up to secret. For the price, ambience and comfort, well worth a repeat stay.
2023 年 9 月入住 1 晚

6/10 一般

Mohamad

满意：清洁度、员工和服务、客房舒适度
2023 年 8 月入住 2 晚

6/10 一般

Sriman

与家人及幼儿出行
满意：服务设施，员工和服务
Good location. Staffs were cooperative. Breakfast is decent.
2023 年 9 月入住 2 晚

4/10 很差

Joe

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rundown property Remote no mall or convenient stall nearby Pool water colour looks dirty
2023 年 9 月入住 1 晚

6/10 一般

Wei Wen

与家人及幼儿出行
满意：员工和服务
First room that we checked in, the bathroom door almost came out. But they change the room within an hour time. But the second room that they change, we realized that the ceiling is leaking with water on the first night.
2023 年 8 月入住 2 晚

8/10 还可以

M G E

2023 年 7 月入住 1 晚

6/10 一般

Chew Seng

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

10/10 超赞

Wan Roselaily

满意：清洁度、员工和服务、住宿条件和设施
Room Seaview is ⭐️⭐️⭐️⭐️⭐️
2023 年 7 月入住 1 晚

8/10 还可以

Ivan

团体旅客
满意：员工和服务，清洁度
Quiet and spacious. Good for family with kids.
2023 年 6 月入住 3 晚

4/10 很差

takayuki

团体旅客, 商务旅客
不满意：住宿条件和设施，清洁度
建物が老朽化してるのは仕方がないが、部屋を清潔にして欲しい
2023 年 5 月入住 1 晚

6/10 一般

TARO

2023 年 5 月入住 1 晚

2/10 糟糕

Glen

不满意：清洁度、服务设施、住宿条件和设施
Air-con not cold, room are dirty
2023 年 4 月入住 1 晚

10/10 超赞

Mohd

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Near stadium
2023 年 4 月入住 1 晚

10/10 超赞

SZE HUN

2023 年 4 月入住 1 晚

6/10 一般

Natasha

团体旅客
满意：员工和服务
不满意：住宿条件和设施
Pretty rundown. Did not look like the images. Peeling paint and rusted bathtub.
2023 年 3 月入住 2 晚

10/10 超赞

LEONG FATT

满意：清洁度、员工和服务、住宿条件和设施
Overall pleasant experience. Room is clean and bright. Breakfast is considered good but can be better
2023 年 3 月入住 1 晚

8/10 还可以

zainudin lee

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
satisfied quite clean only shower water clogged
2023 年 3 月入住 1 晚

6/10 一般

Aawaisha

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 3 月入住 1 晚

4/10 很差

真实旅客

2023 年 3 月入住 1 晚