Sentul City JungleLand Hotels

"Overall okay with couple of notes/improvement if possible 1. No elevator to 2nd floor, better put elevator or at least ramp for trolley to bring belonging to 2nd floor 2. Hot water not working in bathroom 3. Jacuzzi not hot at all 4. Parking space very limited 5. Restaurant area is very limited if hotel is fully booked 6. There is no smoking sign on the table in restaurant, but there is still people smoking and hotel staff didn't take action until I request help 7. Safety protocol in restaurant...

"Staff were all nice and friendly. There is a very little mini mart but close at 7pm. better to open until like midnight for the guests stay up late. Well that's why there is room service : ) "

"The beds were soft and comfortable. The breakfast was delicious and the cashier made sure there was plenty of food available. Overall, very nice "

"The staff are always pleasant, but the check-in stills needs speeding up. The room had a beautiful view of the mountains, but when the race cars started the noise was excessive and showed that the rooms needed more sound-proofing."

"Stay here for one night because of the price and availability. Nothing special, just enough for sleep at night only, you can hear people walking and talking outside and your neighboring room."

"Bed sheets smelled of urine Cockroaches and lizards every where Poor food , terrible breakfast choice made my child sick Never stay there again "

"Very good location. Friendly staff. Excellent breakfast. Tea and coffee facilities in the room."

"Best hotel, best service. Especially the front office staff was excellent. "

"No Wifi. Property charged me fixed price and asked me to pay the difference from Expedia price on check in cash !!!"