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"Nice choice for a visit in Kaya Onsen "

"Dinner is good, room is big n clean; staffs very polite n friendly. "

"This was my first time to stay in a Ryokan (traditional Japanese inn) and I really like it! The hotel was a bit old but still in good condition. They have indoor & outdoor hotspring pool plus many other facilities for you to enjoy during your stay. Buffet breakfast & dinner both were great too. Free shuttle service available too to pick up from/drop off to Kagaonsen station. Thumb up!"

"Wonderful place to stay - room was beautiful, service impeccable, and I would like to thank the staff helping us for making our stay nothing but the best. "

"One can feel the spirit of the beautiful design but the hotel needs a deep renovation."

"スパはよかったです。 料理は、まあまあでした。 子供のサービスをいろいろと考えて頂いてよかったですが、子供のジュースもついてなくて別料金なのは、よくなかったです。 朝食を食べた後にコーヒーを飲みたかったのですが、時間で終わってしまっていたので、朝食の時に案内があればよかったです。"

"Our room was spacious and very clean. The private onsen was large and very comfortable, looking out over the river but completely private. We had the kaiseki dinner each night which was elaborate and delicious. The town of Yamanaka is very pretty with fun row of shops specialising in lacquer wear and pottery, some cafes, the usual restaurants and a big public men's and women's bath, along with a beautiful walk in the gorge along the river. All of this is within 5-15 minutes walk of the hotel....

"Rooms were nice but the aircon wasn’t cold, felt like warm air was just circulating."

"貸し切り風呂が一杯で使用できない。使える共用の温泉は平均以下。また、湯舟の温度が熱すぎて入れない。"

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"Excellent Service ，convenient parking ,big and clean room with lake view ! Love entertainment Facilities : table tennis ! Happy Stay ! "

"Clean rooms, friendly and helpful staff and awesome food. Hardly recommended "