Karuizawa Karuizawa Erz Toy Museum Hotels

"I had very wonderful time eith your remarkable service and hospitality. "

"Friendly check-in, large clean room with comfortable beds. Good bathroom with nice toiletries. Excellent breakfast. Would highly recommend."

"Fresh fruits and vegetables for breakfast, helpful staff, and very quiet accommodations led to a very pleasant 3-night stay. Overall, highly recommended."

"we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips. "

"The breakfast was good and the food was delicious "

"What a great hotel! Clean comfortable rooms in a lovely setting, an easy walk to shops and restaurants. We especially appreciated the welcoming, friendly staff who spoke excellent English. The bar was cozy and featured amazing cocktails - the gin & tonic with "forest" syrup was my favorite (so much so that I bought a bottle of the syrup to bring home). Would absolutely recommend this hotel, and hope to visit again someday!"

"Good price for a clean hotel that was near the train station and the outlet mall. Pretty good breakfast included. Staff are very friendly and helpful. "

"The staff were outstanding. They were very attentive and focused on the guests, anticipating what wse needed."

"We had the japanese western style room which comes with a small Japanese dining area which was very useful. The toilet has a bathtub and the shower head with a mid high stool useful for elderly and pregnant women. Appreciate that the toilet bowl is separated from the bathroom. The beds were really comfy and has beady pillows. The blanket was very cushy. There's a delicia supermarket 15mins by foot. And lots of home run restaurants within 10mins by foot. Love that L2 there's a common area where you could bring your own food to microwave. However, would be better if they could place a basket containing water, towels even if a do not disturb sign is being put up."