The rudest management I have ever come across. This property has so many hidden costs .. they would charge you for young kids staying, additionally for meals. I informed them it was not highlighted on the site and they need to update this information but the management insisted that it was implied. Moreover the manager was rude enough to make a comment on how can they entertain people staying for free.
I don’t think anyone who is paying premium prices is looking to stay for free, but his comments were extremely belittling and plain rude.
Highly disappointed!!
Shikha
2022 年 4 月入住 2 晚
8/10 还可以
Sanmeet
2022年03月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sanmeet
2022 年 2 月入住 1 晚
10/10 超赞
Manish
与家人出行
2021年12月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Weekend rejuvenation Moksha
Very Comfortable. Beautiful location. Ultra luxurious. The food was exceptional. The chef, Mr. Gautam Kumar was just too good and the presentation along with variety was very good.
Manish
2021 年 12 月入住 3 晚
10/10 超赞
Siddhant
与家人出行
2021年08月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Would recommend
Scenic property, good food, friendly staff
Siddhant
2021 年 8 月入住 1 晚
10/10 超赞
真实旅客
2021年04月21日
真实旅客
2019 年 8 月入住 1 晚
8/10 还可以
Nav
2019年03月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relaxing Holiday
Peaceful location on top of the hill, near to nature. Relaxing spa & massages. Excellent customer service .
Nav
2019 年 3 月入住 2 晚
6/10 一般
真实旅客
2019年01月28日
满意:住宿条件和设施,清洁度
Very good location but overpriced considering the facilities.
真实旅客
2019 年 1 月入住 2 晚
6/10 一般
Leti
2018年08月22日
Could be managed much better from check in process
Moksha leaves a bit to be desired. Our room was 9004 and perhaps the expectations were too high. The check in process is non informative, the purchase of Wi-Fi services is absurd in my opinion. The mediocre room decor leaves a lot to be fulfilled. It served its purpose for a night stay in between Oberoi Sukhvilas and Wildflower Hall stays given the proximity between both Oberoi properties to Moksha. The best feature about the hotel is the hilltop location accessible via cable car only. I will say the service at breakfast was far better than the check in process. The staff were much more attentive at breakfast than when checking in. All in all hotel one night stay was fine for transition between Chandigarh and Shimla. However overly priced for the facilities provided. Am sorry if this sounds harsh but it is my honest opinion. Thank you.