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"This is a really great place to stay, the hotel is very quiet, clean, the staffs are so friendly, clean rooms, with all the amenities, great customer service. This hotel has a good location everything is close to it, including the train station. We stay for 7 days. Thank you to Tokyu Stay Kamata for the great memories."

"Will stay here again. Very convenient and clean. Great size for the room. Thank you. "

"So clean"

"Clean, comfortable, well kept. Overall a great experience."

"Very quiet and superior services. "

"Close to the airport "

"We stayed overnight for an early flight. The hotel has a couple of dining options which were good. Shuttle bus was very convenient."

"Close to the airport about 10-15 minutes free shuttle bus offered to and from the hotel but only for certain hours, breakfast buffet, free amenities, gym, vending machines. "

"An exceptional stay — stylish, sustainable, and super comfy! We had such a wonderful experience at Hotel Mercure. The design is stunning throughout — modern, artistic, and full of character, with beautiful art pieces thoughtfully displayed across the building. Everything is immaculately clean, and the atmosphere is calm and welcoming. The staff were incredibly kind and helpful, and we were especially impressed by the hotel’s sustainability efforts. They use paper packaging for amenities, and even the toothbrush, razor, and comb are made from bamboo — a rare and meaningful touch that shows they truly care about the environment. The room was very comfortable, with powerful, chill air-conditioning (much appreciated after a long day!). The tech setup is fantastic — you can project YouTube or Netflix directly onto the TV, and there are Type-C charging ports so you don’t need to worry if you forget a travel adapter. Fast, easy, and smart! Breakfast was excellent — lots of variety for both Western and Japanese tastes, and it was all very well-organised. The free shuttle bus was super convenient too — definitely recommend booking it along with breakfast. There’s also a foosball table in the common area for a bit of fun, and a free gym if you want to work out. No pool, but we didn’t miss it — everything else made up for it. Would definitely stay here again. Highly, highly recommended!"