Largs Kelburn Castle and Country Centre Hotels

"Lovely hotel. Ideal location. Room and breakfast first class"

"Great location adjacent to the airport, rooms in good condition and friendly staff. I will stay here again"

"I stayed at this hotel as was due for surgery early next morning. The room was huge and clean, the food was excellent and the staff very friendly."

"Lovely breakfast, room comfy and had good sleep "

"smoking at entrance. reception i was handed a leaflet to sign and that was it, no info on breakfast,where room was,dining? later told no English only continental,no food available either Got to room, no electronic lock? given two key cards, so back to reception, said your room has key as lock broke, so back up to room (note stairs no lift) which decoration old n tired but clean, No TV remote, over next hour or so tried @ 8 from other rooms, none worked!! Got other room for 1 night, said would sort next day. Decided to go for a meal after all that, out past smokers again, but car blocked in with 4x4, Went to “reception” said would find owner to move no one came.so back past smokers to reception eventually 15 mins moved was wedding delivery.Came back they parked over two EV bays! There was a wedding party who all seemed to be on our new room floor kids running in corridor from @8 til 11pm adults banging on doors shouting,, last event woke us up was 03.30am! Gave us a bottle of wine recompense second morning car was blocked in by another delivery, then found had flat tyre, odd as the true monitoring not gone off. Asked reception if had a pump, as it was raining/sleet said no offered no help, not even a brolly. Changed wheel soaked, took to get checked, tyre pumped up and ok, said maybe let down deliberately as joke, asked forCCTV no response if you want a hotel with 4 stars, I would rate 2 star at best, poor service,parking not safe, smokers entrance +no help, come here."

"Excellent locations for the airport which was a couple of minutes walk across the road. Staff were very friendly, breakfast was good, a mix of hot and continental and the twin room was a good size, quiet and clean. There is also a petrol station that has a shop and a subway just behind it. I would stay here again if flying from Glasgow"

"Room was very clean, staff very welcoming "

"I recently stayed at The Marine Hotel Troon with my 80-year-old disabled mum as a birthday treat. While we booked a deluxe king room with a sea view, which was pleasant, our stay was overshadowed by serious concerns regarding safety and poor communication. The phone in our second-floor room was not working and was constantly engaged. Given that my mum is disabled, this was completely unacceptable and left me extremely anxious, as I had no way to contact reception in the event of an emergency during the night. To make matters worse, no information about breakfast was provided at check-in, and there was nothing in the room either. I attempted to call reception from around 8pm, but due to the faulty phone, this was impossible. I was eventually forced to go down to reception myself after 10pm just to ask basic questions about breakfast times and location. A staff member did come to the room and confirmed the phone was faulty. I specifically asked to be informed once it had been fixed, yet I received no update whatsoever. By the time we checked out at 10:30am the following morning, the phone was still not working, and no explanation, apology, or follow-up was offered. I find it extremely concerning that a hotel would leave guests—particularly vulnerable guests—without a working means of contacting reception overnight, and then fail to resolve the issue or communicate properly. This reflects a serious lack of care and attention to guest safety. Overall, despite the nice room, the e"

"Massive party next door nothing was done loud music fighting arguing rang reception. A few times they went to room but it carried on reception this morning weren’t that bothered never stay my there again her attitude was they did leave after 1 am joke of an answer to give a paying customer who needs sleep as working away "