Situated in the center of Kelso the Queens Head is in the perfect location for the area attractions.
The staff were attentive, solicitous and helpful. The room was well appointed and very comfortable. The hotel was very clean. The breakfast was substantial and delicious. Dinner in the bar was very noisy but the staff obliged me moving to a quieter table.
Alice
2024 年 4 月入住 1 晚
10/10 超赞
Christine
与配偶出行
2024年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed here several times over the past two years and will definitely return as the staff and facilities including dining at the hotel are great.
Christine
2024 年 3 月入住 1 晚
10/10 超赞
Paul
与家人出行
2024年04月1日
Lovely staff great big and nicely warm bedroom
Paul
2024 年 3 月入住 1 晚
10/10 超赞
Neil
2024年03月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every staff member I had the pleasure of meeting were amazing and friendly.
Food is great.
Neil
2024 年 3 月入住 5 晚
8/10 还可以
Gerard
2024年02月25日
满意:员工和服务,清洁度
Very friendly staff.
Gerard
2024 年 2 月入住 1 晚
10/10 超赞
Robert
2024年01月15日
Robert
2024 年 1 月入住 2 晚
10/10 超赞
William
2024年01月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One Night Stop
One night stay during short break and found everything about this hotel to be first class. From check in to check out the staff were so friendly and could not do enough to make your stay pleasant and memorable which it certainly was.
William
2024 年 1 月入住 1 晚
10/10 超赞
Eva
与家人出行
2023年12月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is located centrally. Being an older property, the staircase is windy and steep. May not be suitable for persons with difficulty ascending stairs (no lift).
Our room was located in the attic. When we arrived, we were disappointed because the heating was not on (3 degrees outside) and when they put on the heating it did not work. It took a while to sort out because the waitress from the bar was dealing with the reception as well (26th Dec). We were provided with another heater which was perfect.
In the end our 2 night stay was very comfortable. Breakfast was very delicious (freshly made cooked breakfast plus cereals/fruit etc). Ample parking was available in front of the hotel. Due to the time of year, it was noisy after midnight outside on the first night. The room included an electric shower (new), tea/coffee facilities, kettle etc.