Room directly facing rubbish collection point, so flies flew in via the opened window. We immediately asked for another room, and the staff took actions promptly. But this room seemed to be vacant for some time, as it was quite dusty.
SIU WING DENISE
2024 年 4 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2022 年 7 月 24 日
满意:员工和服务、住宿条件和设施、客房舒适度
入住手續迅速、交通方便
入住手續迅速,員工有禮,交通十分方便,有免費泊車位,門口有巴士站。
真实旅客
2022 年 7 月入住 2 晚
10/10 超赞
Man Ching Maggie
2022 年 7 月 23 日
Man Ching Maggie
2022 年 7 月入住 2 晚
10/10 超赞
Hoi Tong
2017 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
新裝潢
Hoi Tong
6/10 一般
Kit Shing Frederick
2015 年 7 月 15 日
满意:客房舒适度,清洁度
Kit Shing Frederick
10/10 超赞
CHI FOON
2015 年 7 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHI FOON
8/10 还可以
真实旅客
2015 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Nice
真实旅客
10/10 超赞
Ian,Williamstown
与家人出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super convenient for everything in Kenilworth!
There’s a few rooms (a the one we had) that are a rabbit warren away, but still good condition and ac was welcome.
Ian
2025 年 7 月入住 1 晚
8/10 还可以
Anita
与家人出行
2025 年 7 月 5 日
满意:服务设施,清洁度
Excellent staff and great location
Anita
2025 年 6 月入住 9 晚
6/10 一般
John
商务旅客
2025 年 7 月 3 日
不满意:服务设施
This is a functional but otherwise charmless hotel. Two big drawbacks are a lack of a gym, and the lack of laundry service.
John
2025 年 6 月入住 2 晚
8/10 还可以
Harold
与配偶出行
2025 年 6 月 18 日
满意:清洁度
Staff were friendly. Reception and restaurant ( we only had breakfast) was nice. Location good
Harold
2025 年 6 月入住 1 晚
10/10 超赞
Amanda
与家人出行
2025 年 6 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great value for money! Good sleep and food even catered for allergies. Staff are excellent!
Amanda
2025 年 6 月入住 1 晚
10/10 超赞
Michael,Dundee
2025 年 6 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Michael
2025 年 5 月入住 3 晚
8/10 还可以
Steve
2025 年 6 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Steve
2025 年 5 月入住 1 晚
4/10 很差
Poppy
与家人出行
2025 年 5 月 26 日
不满意:住宿条件和设施,清洁度
Took 15 mins for the receptionist to come to reception, the rooms were very dated as are the hall ways. The walls in the room were dirty needed a clean or painting. The carpet in yhe room was very worn.
Poppy
2025 年 5 月入住 1 晚
2/10 糟糕
PHILIP
2025 年 5 月 24 日
不满意:清洁度
PHILIP
2025 年 5 月入住 1 晚
10/10 超赞
Russell
2025 年 5 月 21 日
Russell
2025 年 5 月入住 3 晚
8/10 还可以
Brian
团体旅客
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
It was a decent place, I was attending an event there. Overall, a bit dated and shabby.
The carpets, especially, need a bit of a clean. It was very noticeable that they hadn't been cleaned in at least a couple of years. It'd be a relatively cheap way to make it look much more fresh.
Staff were very helpful and friendly.
Brian
2025 年 5 月入住 3 晚
10/10 超赞
Garikai
与家人及幼儿出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were so friendly and went above and beyond to be helpful, from the lady at breakfast (didn’t catch her name) who helped my kids make the pancakes, and were calm amidst my sons hyperactivity, to Adam, who greeted us after a very long drive and late arrival. We had a large cake that needed to be refrigerated and he put it in a fridge for us, he was also very friendly and we decided this is definitely a place we’ll be returning.
Garikai
2025 年 5 月入住 1 晚
8/10 还可以
Phillip
2025 年 5 月 11 日
满意:员工和服务,清洁度
Phillip
2025 年 5 月入住 1 晚
8/10 还可以
Mark
2025 年 5 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Mark
2025 年 5 月入住 1 晚
8/10 还可以
Pavin,Feltham
2025 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
The gentleman at the reception was very helpful . I wanted to check in early .He accommodated my request. The only improvement I would say is they need to leave a couple of bottles of water in the room.
Pavin
2025 年 5 月入住 1 晚
2/10 糟糕
Gemma
与家人出行
2025 年 4 月 21 日
We arrived at the hotel to check in and had paid the full price before arriving. Reception then charged ann extra £108 for parking apparently. We got to the room and the air conditioning was broken. It was so noisy. We were told it wasn’t supposed to be like that and he would try and get us another room. The manager then forgot about us and said we just had to stay in the original room. When I booked the hotel said it had a gym and showed photos of said gym. Upon arrival we were told the gym was removed weeks ago so had to plan to train somewhere else both days while staying in the hotel. The cleanliness wasn’t what we expected. We left the hotel for the full day and when we arrived back nothing had been cleaned. We had no clean mugs for coffee or clean towels. We were over charged and promised a partial refund.
Gemma
2025 年 4 月入住 2 晚
6/10 一般
Ian
与家人出行
2025 年 4 月 19 日
Ian
2025 年 4 月入住 1 晚
6/10 一般
BRIAN
2025 年 4 月 7 日
满意:员工和服务,清洁度
不满意:客房舒适度,住宿条件和设施
Room fine except totally overheated - could not get the temperature down even with the window open and the thermostat on 16 (lowest setting). No fan despite notice saying there was.
Car parking is tight but the real problem was we had to park under the trees - the bird mess was incredible and not easy to get sorted out away from home. Still scrubbing.....