"Shampoo was not in toilet. Cleanliness of property leaves much to be desired. Air-con in the master bedroom is not cool. The kitchen has nothing, no utensils. The worst part is that the amenities, pool, spa mentioned in the listing do not exist in the building! I was told that you have to pay 60VND per head count to go to another building. The person in charge don’t even bother to explain clearly on how to get there. He just handed the keys and left in a hurry. This is an extremely misleading...
"Shampoo was not in toilet. Cleanliness of property leaves much to be desired. Air-con in the master bedroom is not cool. The kitchen has nothing, no utensils. The worst part is that the amenities, pool, spa mentioned in the listing do not exist in the building! I was told that you have to pay 60VND per head count to go to another building. The person in charge don’t even bother to explain clearly on how to get there. He just handed the keys and left in a hurry. This is an extremely misleading...
"This property management are not even gave you any information , or pick up a phone call when you came to check in . And you will get stuck with un-refund case. This is scam . The suck part is now you have to fine new places and don’t know if you gonna see another one this or not "
"This property management are not even gave you any information , or pick up a phone call when you came to check in . And you will get stuck with un-refund case. This is scam . The suck part is now you have to fine new places and don’t know if you gonna see another one this or not "
"Phòng rộng rãi, thiết kế đơn giản nhưng thoải mái, sạch sẽ. Nhân viên thân thiện và nhiệt tình. Mình làm review trên app và nhận được giảm giá cho lần tới nếu quay lại. Sạch sẽ, thoải mái, nệm thoải mái, cơ sở vật chất tốt
Khách có thể trả phòng trễ đến 6g tối, phí cũng tàm tạm. "
"Phòng rộng rãi, thiết kế đơn giản nhưng thoải mái, sạch sẽ. Nhân viên thân thiện và nhiệt tình. Mình làm review trên app và nhận được giảm giá cho lần tới nếu quay lại. Sạch sẽ, thoải mái, nệm thoải mái, cơ sở vật chất tốt
Khách có thể trả phòng trễ đến 6g tối, phí cũng tàm tạm. "
"The apartment is in a great location with a mall in the ground floor and a view of the ocean from the balcony. Bad thing is the apartment had a TON of ants. There was a trail of ants crawling from the floor to the dining table and when we checked out we found an entire swarm of ants under one of our luggages."
"The apartment is in a great location with a mall in the ground floor and a view of the ocean from the balcony. Bad thing is the apartment had a TON of ants. There was a trail of ants crawling from the floor to the dining table and when we checked out we found an entire swarm of ants under one of our luggages."
"the property looks so old and dingy, no AC in the hall way, it was so hot and only one elevator serves for 46 floors. We have to move to another Hotel"
"the property looks so old and dingy, no AC in the hall way, it was so hot and only one elevator serves for 46 floors. We have to move to another Hotel"
"Whoever manages this property is horrible! We spent 3-4 hours trying to get a hold of the host. We couldn’t find the place because it’s all new developments. This place is located on top of a coffee shop. The employees at the coffee shop had no idea what was going on. There were 3 separate people telling us to go to different locations. No one showed up to meet with us to show the property. It was such a disaster!!!! Avoid this place at all cost! The host messaged me back after 2 hours trying to...
"Whoever manages this property is horrible! We spent 3-4 hours trying to get a hold of the host. We couldn’t find the place because it’s all new developments. This place is located on top of a coffee shop. The employees at the coffee shop had no idea what was going on. There were 3 separate people telling us to go to different locations. No one showed up to meet with us to show the property. It was such a disaster!!!! Avoid this place at all cost! The host messaged me back after 2 hours trying to...
"We could never get ahold of the host. We could not find the unit. Total scam. Do not book this place. They took our money for nothing. We had to sleep at the airport our first night as there were no rooms in town available. I hope no one else gets caught in thia scam."
"We could never get ahold of the host. We could not find the unit. Total scam. Do not book this place. They took our money for nothing. We had to sleep at the airport our first night as there were no rooms in town available. I hope no one else gets caught in thia scam."
"This property is right across the beach area, less than 5 minutes walk.
There are several restaurants and grocery store & convenient store nearby.
The agent for this property is very good, we had a problem check in at another property we reserved and rebook this property at the last minute, the agent allow us to do early check-in."
"This property is right across the beach area, less than 5 minutes walk.
There are several restaurants and grocery store & convenient store nearby.
The agent for this property is very good, we had a problem check in at another property we reserved and rebook this property at the last minute, the agent allow us to do early check-in."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The property is clean and well maintained, but get ready for tourist group central! The staff are friendly enough, but they always seemed overwhelmed with huge tourist groups. I generally felt bad for them! The location is great however and the pool is quite nice. The amenities are standard and suitable. I booked a one bedroom suite and it was fine. A bit of an apartment feel. For the money I think it was ok. I would skip the breakfast and forget a spa day…. Always booked full! There are great restaurants all around so go out and support the locals! I’ve stayed in over 100 5 star hotels around the world and while I’m not necessarily saying a bad hotel. The wait times for the lift, the lack of attention.. no one offered to carry my bags…. And I never felt anyone really went out of their way to make you feel special or truly grateful for choosing their hotel! The product is average at best and there are better options within a 1km area of the hotel. Would I stay here again? I don’t think so. For a few more dollars the Hyatt around the corner is a much better experience. I feel the hotel could seriously do with additional staff and a little more training in hospitality. "
"Great customer service! Amazing breakfast main focus on Asian cuisine. The beach is right across the street! Must try the pizza place downstairs (make reservations). Very Bea hotel. Super friendly staff and housekeeping staff did an excellent job on cleaning our room every day! Big shoutout to the customer relations team made my mom birthday unforgettable! Highly recommend this hotel!"
"We stayed here for six nights and had a wonderful experience. The room was large, well-appointed, very comfortable, and exceptionally quiet. The bed was comfortable and the room had all the amenities we needed. The location was fantastic and made it easy to enjoy everything nearby.
What truly stood out, however, was the service and the management team. I had a minor issue during our stay—something I honestly didn’t expect to be addressed. I simply sent a quick email so they would be aware of it for future guests.
To my surprise, the management team went above and beyond to ensure our stay was spectacular. It’s very rare for a larger company to have management that is this proactive and genuinely committed to making sure their guests have a great experience.
The way they handled the situation more than made up for the small issue. Kudos to both the staff and the management team for being absolutely amazing."
"Great view from ocean king room
Nice room. But overall its kinda nickle and diming. Very thrifty with towels..have to pay 100000vnd for floating tube to use lazy river. Drinks and food is pricey. Service to get poolside drinks not very good. Not within walking distance to anything. But resort is clean. "
"Great place, great staff at the beach. The concierge and reception doesn't have a lot of experiences. They are maybe to young. we had my wife and I a toxic poisoning from what we ate at the pool. We were expecting more attention from the staff at the reception. The concierge is missing experience as well. Over all we still recommend the hôtel."
"You know when you're looking at photos of a place and expecting the actual experience to be 20% less impressive as the images? This place is SOOOOO much better IRL! It's THE best place I've ever holidayed at. We had 8 nights of absolute joy. The room is perfect. The house keeping is perfect. The beach view was perfect. The breakfast buffet is mind blowing. The transport to & from the resort was fun & like clockwork. The entire surrounding facilities are unexpected - but added to the amazement of the entire island. Plus, the golf course backing up to the resort is the best golfing experience I've had. Recommend wholeheartedly. "