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关于道格拉斯酒店的点评

3 out of 5
道格拉斯酒店
62-64 London Road, Kilmarnock, Scotland

点评

7.2

还可以

10 分 - 超赞。45 条好评，共有 185 条点评" "
8 分 - 还可以。62 条好评，共有 185 条点评" "
6 分 - 一般。43 条好评，共有 185 条点评" "
4 分 - 很差。19 条好评，共有 185 条点评" "
2 分 - 糟糕。16 条好评，共有 185 条点评" "

8.0/10

清洁度

7.8/10

员工和服务

7.8/10

服务设施

7.0/10

住宿条件和设施

点评

10/10 超赞

Annie，Macclesfield/Manchester

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Brilliant venue especially considering the price! Lovely helpful staff, plenty of tea & coffee for the room little bottle of shampoo & soaps in the bathroom. Looking forward to our next stay! xx
2020 年 8 月入住 2 晚

6/10 一般

Brian

商务旅客
满意：员工和服务
y recent Stay in kilmarnock
Overall ok, no corridor lighting on my floor. Limited evening meal menu however, I appreciate this may be due to the current pandemic
2020 年 8 月入住 1 晚

10/10 超赞

craig

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay at the Douglas Hotel
We had a nice stay at the Douglas Hotel whilst visitng Kilmarnock. The staff are very friendly and helpful, especially in the current situation. We would have no issue staying here when in the area
2020 年 8 月入住 1 晚

10/10 超赞

michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Birthday in Killie.
Really glad we booked this Hotel.It will be our choice for any future stay in Kilmarnock. Girls that worked on the day we were there,were great,made for a very relaxing visit. Room itself was very comfortable,with a cracking bathroom. Decided to have our evening meal there before heading out for the Birthday bash. Glad we did food was excellent. It's also in a very handy location. Cheers Mick.
2020 年 2 月入住 1 晚

4/10 很差

真实旅客

不满意：住宿条件和设施
2020 年 2 月入住 1 晚

8/10 还可以

guy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel. Clean and friendly
Great hotel in Kilmarnock. Good clean room, with excellent cleanliness and service from the staff. Bed was a bit too solid, just need a memory topper. Staff were attentive and helpful. Would definitely stay here again.
2020 年 2 月入住 3 晚

8/10 还可以

Robert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚

6/10 一般

Robert

与家人出行
不满意：客房舒适度
OK but avoid the breakfast
A hotel at the cheap end of the market and you get what you pay for, but do not pay £9 for the breakfast - go somewhere else unless you particularly want a moderate, not very warm one but with "on site" convenience.
2020 年 1 月入住 2 晚

10/10 超赞

Emma

2019 年 12 月入住 1 晚

10/10 超赞

Libby

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
5**
They stay it self was amazing. Loved every minuet innthe hotel. Customer service excelent. I Have nevwr stayed in a hotel as nice as that before. Will reccomend that hotel for sure! Thanks for the stay!! 👌😊 happy customer
2019 年 12 月入住 2 晚

8/10 还可以

Joanne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Hotel
Lovely hotel, room was very spacious and clean. Staff helpful and friendly. Would strongly recommend this hotel.
2019 年 11 月入住 3 晚

10/10 超赞

Ella，Philadelphia, USA

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful historic property that the current owners have thoughtfully restored to its former glory
2019 年 10 月入住 2 晚

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were more than accommodating for us. They were extremely friendly and very helpful. I can't thank them enough. Definitely recommend this hotel to people xx
2019 年 10 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A friendly small hotel. All the staff we met were great and keen to ensure we were comfortable and had everything we needed. The room was spacious, the shower was powerful and the breakfast was good. We slept well. The only things on the negative were the lack of any mirror in the bedroom and the softness of the bed.
2019 年 9 月入住 1 晚

10/10 超赞

真实旅客

2019 年 9 月入住 6 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Polite very helpful with directions friendly nothing was a problem
2019 年 9 月入住 1 晚

8/10 还可以

debbie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
stay was great breakfast was really slow waited to long but the food was good
2019 年 9 月入住 1 晚

4/10 很差

David

满意：员工和服务
Caveat emptor
Should have booked with hotel direct. We were given the worst room next to the laundry and close to the function room. In itself NOT the end of the world, but this was a room with no window, airc.on or ventilation of any sort except for a small exhaust fan in the bathroom. A bathroom with broken taps. A change of ownership earlier in the year meant a change of name, and this is not recorded on the hotels.com website. A reasonable place to stay but only if you first inspect the room.
2019 年 9 月入住 1 晚

10/10 超赞

Anthony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 7 晚

6/10 一般

真实旅客

满意：住宿条件和设施，清洁度
不满意：员工和服务
Not a pleasant stay
On check in girl was not very pleasant did not even tell me what direction I had to go to get to room. Just put key in counter and walked of I had to ask someone else. That night there was a party down stairs the noise at around midnight was terrible it did get quite about one hour later.
2019 年 9 月入住 1 晚

4/10 很差

真实旅客

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
I booked a room with a king size bed and a single bed. The room actually had a small double and a single, no headboards. The single bed covered entrance to the bathroom somewhat so you had to step around it to enter/exit. There was no window only a unopenable skylight with no blind. There was food on the carpet in the bedroom and what looked like tea/coffee slop down the shower screen and tray inside and outside. Broken glass in the corner on the floor. There was one foot stool which was stained and had mug rings on it and something spilt down the sides. The lid of the kettle was filthy too. The bathroom ceiling was stained and operating the shower with blurred out instructions was like s comedy sketch. The bedroom ceiling was water damaged and in two areas hanging down a bit. Breakfast was ok until the realisation the bacon was only half cooked. On the positive side the staff were friendly, the Barman who had let us in after being locked out for a while was also serving breakfast was quite rushed in the morning. They had changed the hotel name to the Douglas hotel. It’s just such a shame as new name and signage can only do so much. I did not make a fuss or complain as one of our party not well and we did not want to increase anxiety, fortunately our friends were close by so we only slept here.
2019 年 8 月入住 2 晚

8/10 还可以

Gareth

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 8 月入住 1 晚

8/10 还可以

Tomas

满意：清洁度、员工和服务、客房舒适度
England 2019
Hotellet hade bytt namn Bra mat o service städning o renhet var ok.
2019 年 8 月入住 1 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nette Leute, angenehme Hotelbar, witzige Zimmer, nur - wie oft in UK - die Toilettenspülung ist etwas launisch
2019 年 8 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行, 与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
water pump and boiler in ,the room making noise all night,no sleep ,changed rooms twice,,
2019 年 8 月入住 2 晚

6/10 一般

真实旅客

2019 年 8 月入住 1 晚

8/10 还可以

Michael

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 4 晚

10/10 超赞

Penny

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent. Was welcomed even though I turned up at 23.30. Bedroom was clean and spacious bed was very comfortable slept really well. Breakfast was great. Will definitely stay here again. Keep up the good work 😁😁😁 thank you for my stay and my early breakfast.
2019 年 8 月入住 1 晚

10/10 超赞

William

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 3 晚

8/10 还可以

Joyce

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 2 晚

10/10 超赞

Anne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We were made welcome from our arrival and staff were friendly and helpful throughout stay. Rooms were clean and comfortable and food was good. Would stay there again.
2019 年 7 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、服务设施、住宿条件和设施
Sehr schönes ruhiges Zimmer. Sehr sauber. Check-Inn sofort bei Ankunft möglich. Genügend Parkplätze vor dem Hotel vorhanden. Bushaltestelle in unmittelbarer nähe vor dem Hotel. Bus-Intervall am Abend 1 Stunde !
2019 年 7 月入住 1 晚

8/10 还可以

Kim

满意：住宿条件和设施，清洁度
Visiting friends
2019 年 7 月入住 2 晚

6/10 一般

Michael

与家人出行
不满意：员工和服务
2019 年 7 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked the kindness everyone had to offer. Very pleased with the service and food. Only missed a window in my room.
2019 年 7 月入住 2 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff and rooms - great location and nice food
2019 年 7 月入住 2 晚

4/10 很差

W

满意：清洁度
不满意：住宿条件和设施
The room has no window or ventilation and no means of escape in case of an emergency in the immediate hallway
2019 年 7 月入住 3 晚

10/10 超赞

ken

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy customer
excellent stay. Very friendly staff. Spotless and luxurios room. Great food
2019 年 6 月入住 1 晚

8/10 还可以

真实旅客

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Qaint and a little quirky, good food and great staff
2019 年 6 月入住 4 晚

8/10 还可以

真实旅客

与配偶出行
满意：员工和服务，清洁度
Das Hotel ist ok...etwas älter, aber sauber. Das Personal ist super freundlich. Ein Kritikpunkt: es gibt leider kein deutsches Fernsehprogramm. Dann hat das Hotel den Namen gewechselt zwei Tage bevor wir kamen zu Douglas Hotel und wir wurden drüber nicht informiert, das war etwas schwierig, da wir es auch im Internet nicht mehr als Foxbar fanden, als wir google Maps zum Finden des Hotel genutzt haben.
2019 年 6 月入住 2 晚

10/10 超赞

R

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Prima tussen hotel voor ons richting schotland
2019 年 5 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 1 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2019 年 5 月入住 1 晚

10/10 超赞

debbie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 1 晚

8/10 还可以

Jim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff at the Foxbar were friendly and helpful, the room was clean, dry and comfortable, suitable for an overnight stay for business and good breakfast. would happily stay there again.
2019 年 3 月入住 1 晚

10/10 超赞

Francis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 1 晚

10/10 超赞

Angela

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value
Love this hotel! Always book into here when visiting friends and family 😀😀
2019 年 3 月入住 1 晚

4/10 很差

E

满意：员工和服务
不满意：住宿条件和设施，清洁度
Lovely staff with a great welcome and couldn't do much more to make me feel happier... But my room was very shabby and had a lot of marking and damages bed was broken and so was arm chairs leg marks on walls lampshades were dented.
2019 年 2 月入住 2 晚