Stoke-on-Trent Kings Hall Hotels

"The staff were so friendly and helpful , the shows were excellent , the whole experience was brilliant. Thank you"

"The property itself was spotless. I didn't see a speck of dust. It is obviously cleaned pretty much daily. The bathroom was spotless and the shower was good. The kitchen was clean and had everything you needed. I would add some baking trays and oven gloves but apart from that it was great! The bedroom was clean and tidy. The windows had all been opened beforehand to air out the house. Towels were provided for each person which was handy as my girls forgot theirs. The beds were quite hard but everyone has their own preference. We shared the house with 2 ladies the first night who were really quiet. The second set of guests were much noisier; banging cupboards and doors early in the morning, but that isn't down to the host. I would definitely stay here again if I was in the area. The only thing I would improve is the communication. We drove 4hrs and despite messaging and calling a couple of times it took a long time to get the code for the key safe. "

"Outside of the hotel looks tired and a bit old looking, reception area and restaurant are more modern and nicely put together, food is really nice and you have a good variety too choose "

"Lovely stay friendly and helpful staff good breakfast and great to have Dove products in the bathroom thank you "

"The hotel had a very relax atmosphere even though it was very busy. Staff were helpful and pleasant. The room was perfect for our family and very clean. The pool was also clean and a nice space to chill out. We will be back."

"It was a room in a house "

"Excellent "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"My stay was amazing and lovely "