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"Staff are courteous and room are clean"

"Spotless rooms, kind and helpful staff, great lounge, ample toiletries items provided in lobby, very convenient location for those new to Osaka, Kitahama station is right outside the front door providing easy access to Shin-Osaka, Dotonbori, Shinsekai, and Nipponbashi. Within walking distance to Osaka Castle. LGBTQ welcoming and we lived our stay here. Bonus there is a great cafe and Family Mart downstairs."

"Spacious, clean, friendly staff, good location, and breakfast included"

"The Hotel was clean and the staff very friendly. The location is very ideal to go around Kyoto. I would recommend staying in this hotel."

"Lovely room, very thoughtfully laid out. Lovely shower and toilet. Bed very comfortable. Hotel was very elegant and the bakery was amazing. We got 5000 yen hotel vouchers to spend and got some great things from the bakery. Lots of other amenities such as laundry room and gym which looked very modern but we don’t use as we prefer running outside and didn’t need to wash anything! The rooftop bar is lovely also and they provide heaters, blankets and hand warmers when it’s 5 degrees (but preferable to not be outside despite this…) Overall, a lovely hotel in a decent location - short walks to subway and Gion district. Would’ve loved to have stayed one more night! "

"Staff was very helpful and nice. Hotel was in a great location"

"We enjoyed our stay at the hotel and found their operation remarkably organized and functional. The bathing was terrific as was the ice cream, too."

"Really nice, spacious room with beautiful view of the city. Staff was always courteous and helpful"

"This was a great place to stay . Very clean , very friendly , great breakfast and a very central location "