Beautiful hotel, staff friendly, great location and facilities - really impressive gym too!
Missed out on a 5/5 as we stayed 4 nights and the room wasn’t cleaned once which I thought for circa £220 per night was a little disappointing.
Plus watch out for the taxi’s - even the ones the hotel order for you are out to get you regarding charges.. ordered two taxi’s from reception for our friends and us to travel about half an hour up the bay… they were charged €40 - we got charged €70. Didn’t realise until after we sat down in the restaurant… poor form from the hotel recommending dodgy taxi services, spoke to others in the hotel and they had found the same so just go careful
Matthew
2024 年 5 月入住 4 晚
10/10 超赞
Eduardo
与配偶出行
2024年04月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The beach club was under renovations, but still the property was amazing! The staff were really great and helped us with everything we needed. Amazing experience!
Eduardo
2024 年 4 月入住 2 晚
10/10 超赞
Luke
与配偶出行
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I cannot recommend this hotel more. Beautiful location and the staff were amazing and so helpful.
A big thank you to Marco, Danilo and Milicia who made our stay perfect!
Luke
2024 年 4 月入住 4 晚
2/10 糟糕
Olivia
2023年10月24日
Olivia
2023 年 10 月入住 7 晚
10/10 超赞
Michael
与家人出行
2023年10月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michael
2023 年 9 月入住 4 晚
10/10 超赞
Fabrice
团体旅客
2023年09月27日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bonne adresse. Chambre spacieuse et très propre .
Petit déjeuner copieux et varié ..
Plage sympa avec transats et parasols.
Parking payant ( cher )
Cocktails vraiment pas bon et cher aussi ..
Ne pas prendre de Mojitos ils ne savent pas les faire comme souvent en Croatie.
Personnel sympathique sauf un à l’accueil.
Séjour dans l’ensemble agréable
Fabrice
2023 年 9 月入住 2 晚
2/10 糟糕
sylvie
团体旅客
2023年09月27日
满意:清洁度、住宿条件和设施、客房舒适度
À fuir
L’hôtel a prélevé le montant totale le lendemain de notre départ sans autorisation de notre part alors que l’on avait payé sur le site et passe une nuit bonus,nous avons été obligé de géré cela de Croatie avec un incompréhension de notre interlocuteur d’hôtel.com…je suis furieuse après l’hôtel qui de plus n’a fournit aucune facture(nous étions 2 couples)et à prélever après notre départ…un établissement de cette gamme ne devrait pas agir comme cela..hôtel.com ne nous a pas accompagné comme cela aurait dû.
sylvie
2023 年 9 月入住 2 晚
10/10 超赞
Matthew
2023年09月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Breakfast buffet was very good, the staff were amazing in all areas of the hotel. The private beach was great and very relaxing. Room was a good size, but sometimes we missed the cleaning rounds as they came quite early. Overall a great experience and would come back.
Matthew
2023 年 9 月入住 9 晚
8/10 还可以
Alex
与配偶出行
2023年09月26日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
This is a beautiful resort-style hotel that you can enjoy all day on luxurious private beach or by a shimmering blue-tiled infinity pool. The rooms are spacious with an exquisite panoramic view of Kotor Bay.
However, there are some signs of tiring in both the maintenace of the rooms (pealing shower sealing) and senior staff members.
For example, we chose this hotel to celebrate our 30th wedding anniversary. We also decided to have our anniversary dinner at the hotel's Mudra Art Cuisine restaurant on the beach. We made reservations via the hotel's front desk. However, when we arrived all dressed up for our special occasion, we found the restaurant was closed!
When we requested to speak with the hotel manager on two occasions he was unavailable and never contacted us via the contact information we provided.
This is unacceptable for a hotel that positions itself as a 5-star hotel.
Other than management not showing much care for its guests the rest of the experience was exceptional and I would definitely consider staying there again.