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"Nice clean hotel that is very deceiving from the outside. Excellent customer service and the private onsen was awesome. Room was huge, clean, and comfortable. Beppu Tower located directly across the street with dining options also within walking distance. Convenient parking one minute away in the outdoor parking for the mall next door. "

"We stayed Sora tradition western style, room is spacious, clean, and provides good amenities - like best face soap & moisturizer face creams, top of line hair dryer, Yukata, indoor & out door slippers, toothbrush with paste. I don’t have to pack anything. They provide for you. Only thing missing was body lotion. The indoor hot springs (in room) temperature was perfect, but outside terrace one was extremely hot, so hard to enjoyable. The Japanese style meals, the dinner and breakfast we select was 8/10. All great, but the soup wasn’t my favorite, however others might like it. In my opinion, the coffee wasn’t that great, but good selection of teas. I can’t complain the staff’s service. Top notch, they will make your stay comfortable, everyone so politely kind. So, my staying at here was best experience. Another plus things was next to Hell of Beppu and has great city view. "

"Clean. Excellent customer service."

"Everything is done correctly and attention to details are second to none. I would suggest they limit the age of young children as they can be noisy and annoying screaming and running around the resort."

"Very clean room. English speaking and very warm and helpful staff."

"Courteous and helpful staff, good amenities, and close to many restaurants/transit stations."

"Service staff was excellent. Had stayed in Nijikan and Hoshi Kan on separate nights. Staff had helped to transfer my bags and brought over my beverage that I had left in the fridge to the new room. Thoughtful gesture that had impressed me."

"I really enjoyed my stay here. The hotel is really close to Beppu station. The room was a comfortable size, especially for a solo traveller. The onsen was the favourite part of my stay. There were several private onsen rooms available on a first come first served basis. The breakfast was buffet style with a variety of Japanese and western options. The staff were very polite and helpful. I would definitely stay here again if I was to come back to Beppu. "

"Great hotel with wonderful views and convenient location. "