La Esplanada Hotel with Pool

"Family and budget friendly. Welcoming, kind and helpful staff."

"The room conditions need some improvement. I reported twice an excessive toilet leak, coffee maker inoperable and the telephone didn’t work. These issues were not resolved. The refrigerator was only stocked once upon arrival."

"Amazing food delicious "

"Poor treatment by the staff. Air conditioning and electricity weren’t working in the room, the bartender was terrible and my family and I were ignored by them many times. This is the first time I have an experience like that "

"I recently stayed at the Viva Wyndham all-inclusive hotel and had a mixed but overall decent experience. Starting with the positives, the room was very clean and well-maintained throughout my stay, which made a great first impression. The air conditioning worked exceptionally well—definitely a big plus, especially in the warmer climate. The staff truly stood out; everyone I interacted with was friendly, welcoming, and eager to help, which added a lot to the overall experience. The hotel also has two bars that were both enjoyable, offering a good atmosphere and solid drink options. However, there are several areas that need improvement. The food was probably the biggest disappointment. While there was variety, it lacked authenticity and flavor. Introducing more authentic and diverse food options would significantly enhance the dining experience. Another issue was the entertainment setup. The entertainment area is not enclosed, and the noise carries late into the night, making it difficult for guests to get proper rest. Enclosing this space or better managing sound levels would make a big difference. The beach is inconveniently located about a 3–5 minute walk from the hotel, which a little bit farther than expected, and the resort itself seems understaffed. Because of this, not all restaurants are open daily—typically one is closed, while the others are often fully booked, making it frustrating to plan for dinner. In summary, while the hotel has some strong points—particularly "

"Hj"

"clean rooms, staff is excellent, breakfast was amazing, and bar was affordable. excellent stay!!!"

"Yes but not enough options "

"Rooms were clean and the bed was very comfy! The staff made the stay much more than expected. They became like family. They were very attentive and patient with us through the language variances. The chef Chickie was excellent and would alter the menu as requested. Anna the housekeeper went beyond to ensure things were cleaned. Moises and Gleni also were over the top in providing the utmost service. The property is not on the beach (they have a shuttle daily) but in a safe area. I would walk the streets as people were going to and coming from work. I will go back! "