Cape Town Labyrinth Hotels

"The Taj was a very enjoyable stay. The selection of breakfast items was huge and well prepared. The rooms clean and well appointed. The staff were outstanding. "

"Staff were super friendly, the lobby had a popcorn machine and sweets, and the breakfast buffet was outstanding. Location is perfect. Easy to walk along waterfront to many outstanding restaurants, shops, incredible views of mountain and ocean. Will stay here again."

"Excellent location really close to the V A waterfront Great variety for breakfast and the staff is so friendly!!! Just love this hotel"

"Breakfast and facilities were satisfactory, however, the airport pickup negated all this. I had arranged and confirmed airport pickup with the hotel. We arrived on time, but nobody was there for us. After a while, we tried to call the hotel, but couldn’t get through. No airport officials were available. Luckily a cell service provider helped us contact the hotel receptionist, who would look into it. We contacted him a second time and he said no car was coming and we should get an Uber. We explained we didn’t have Uber, nor did we know how to use it. He said it was easy then hung up. I trusted the hotel to arrange the ride specifically to avoid just this situation. How could they desert us that way? Meanwhile we had been standing in the airport area, being harassed by many questionable drivers. We took a ride with someone claiming to be Uber, who charged us over $3500 each. Another guest had been similarly scammed just days before, yet the receptionist hadn’t given us any warning. He did mention it after I told him I had been scammed. He should have arrange some ride for us from his end. It’s difficult to determine if the receptionist was incompetent or in collusion with the scammers. The hotel hires, Exploration Travel, for pick ups. Jeremy, the boss, gave several reasons why his driver didn’t pick us up. My sleep was ruined and it continues to upset me. We received no help from staff, until I talked to the management, who paid for our ride to the airport. "

"Location, organizacional flexibility( everything work as it was suppose to work plus accomodate especificities)"

"Excellent service and stay. Breakfast was amazing and staff were friendly and accommodating. "

"This is a fantastic hotel close to the V & A Waterfront. Staff are helpful and you have everything you need. Bus and boat tours are very close and I wouldn’t hesitate to recommend it. Lots of food and shopping options nearby, also the Watershed market."

"Was given a room next to the pool. Didn't enjoy the noise and ghe fact that I had to keep windows blinds closed"

"It is a good hotel that we have used before, mainly because of its location in easy walking distance from the V&A Waterfront. "