2/10 糟糕
Joomi
与配偶出行
2025 年 8 月 18 日
不满意：清洁度、员工和服务、住宿条件和设施
We booked via Expedia where there was no mention that you can't check in after 9pm. We got there at 9:30pm. The woman working there very rudely informed me that check in time was at 9. I apologized PROFUSELY but she remained ANGRY and rude. She said something about various notices having mentioned the check in time. I told her I had not seen it. I specifically avoided booking any airbnbs because of issues like this, and because this was a "motel" I figured we would be ok to check in so long as it wasn't that late. Like I said, we arrived at 9:30pm, which for any "motel" would be reasonable. But the main point is that this was an honest mistake on my part but she remained rude.
After she gave the key to our room, after about 30 seconds, my husband went back to the office to ask a question but she did not open the door.
On top of that, she never gave us any wifi information (it was not written somewhere in the room). Instead, there is a sign telling you rules like where to put your shoes, instructions for what to do at checkout, that checkout is at 10am, etc. In other words, just more unfriendliness.
The room itself was clean except there was a big spider web with a spider, in the doorway to the bathroom.
Also, at certain times of the day the swarms of biting midges attack (a problem in the Highlands at certain hours). We couldn't open the window for that reason and of course no AC or fan, so it was stuffy.
Horrible stay.
Joomi
2025 年 8 月入住 1 晚
