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关于布里斯班房屋酒店的点评

3 out of 5
布里斯班房屋酒店
14 Greenock Road, Largs, Scotland

点评

8.4

很好

10 分 - 超赞。115 条好评，共有 264 条点评" "
8 分 - 还可以。93 条好评，共有 264 条点评" "
6 分 - 一般。40 条好评，共有 264 条点评" "
4 分 - 很差。14 条好评，共有 264 条点评" "
2 分 - 糟糕。2 条好评，共有 264 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.2/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Gordon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Refurbished bedrooms are nice but have removed dining option in hotel for some reason.
2024 年 4 月入住 1 晚
BH 于 2024年05月22日 的回复
Many thanks for your review. Kind regardsMarianne

8/10 还可以

Scott

满意：清洁度、员工和服务、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Lee

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

Ray

2023 年 9 月入住 1 晚

8/10 还可以

Michael

商务旅客
满意：清洁度、员工和服务、服务设施
Excellent
2023 年 10 月入住 1 晚
Brisbane House Hotel 于 2023年10月12日 的回复
Many thanks for you kind review.

10/10 超赞

Paul

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well trained efficient staff who were kind enough to upgrade our room.
2023 年 10 月入住 1 晚
Brisbane House 于 2023年10月3日 的回复
Many thanks for your kind review.Brisbane House Hotel

8/10 还可以

Alan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location, friendly staff and great food.
2023 年 9 月入住 2 晚
Brisbane House 于 2023年09月11日 的回复
Many thanks for your wonderful review, this is exactly what we strive for when our guests visit. We hope to welcome you again in the not too distant future. Kind regards Brisbane House

8/10 还可以

Ryan

满意：员工和服务，清洁度
不满意：住宿条件和设施
The showers are tiny
2023 年 8 月入住 2 晚
mmg 于 2023年08月20日 的回复
Hi Ryan, in response to your posting. I am sorry to hear you found the shower in your room was too small for you.We do have walk in showers in most of our rooms. Hopefully next time you visit you will have a larger shower room available.Look forward to welcoming you back to the Brisbane House Hotel.Best regardsMary

6/10 一般

Kathleen

2023 年 7 月入住 2 晚
Brisbane House 于 2023年08月12日 的回复
Dear Kathleen, Thank you for taking the time to leave us your feedback. All feedback matters to us.Best regards

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Brisbane House Hotel 于 2023年08月1日 的回复
We’re so grateful that you took the time to share your feedback with us.

10/10 超赞

Frances

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚
Brisbane House 于 2023年07月19日 的回复
Thank you for taking the time to review our hotel. We hope to see you again soon.

10/10 超赞

Merle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay was excellent Food very good friendliness of the staff was excellent they could not do enough for us. Cleanliness was very good. We had a front facing room with a sea view which was very nice.
2023 年 6 月入住 3 晚
Brisbane House Hotel 于 2023年06月27日 的回复
Were so happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!Kind Regards,The entire Brisbane house hotel team

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great position overlooking the sea, all staff were pleasant and attentive, the lady on reception was exceptionally welcoming and friendly.
2023 年 5 月入住 1 晚
Brisbane House 于 2023年06月5日 的回复
Hi Michael, thank you for taking the time to leave us a review, we really appreciate it Best wishes, Brisbane House

10/10 超赞

Julie

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Welcoming and efficient. Very good breakfast. Lovely big smart shower room. Would have preferred a firmer bed. It was extremely bouncy and we kept waking each other up!
2023 年 5 月入住 1 晚
Christopher 于 2023年05月14日 的回复
Thank you for taking the time to review our hotel. Apologies for the bed not being to your desired firmness. Many thanks

8/10 还可以

真实旅客

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2023 年 5 月入住 3 晚
Christopher 于 2023年05月14日 的回复
Thank you for taking the time to review our beautiful hotel, Many thanks

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy to recommend this hotel
Great location, very good quality food and friendly staff. Good value for money.
2023 年 5 月入住 3 晚
Christopher 于 2023年05月14日 的回复
Thank you so much for your kind words, really look forward to seeing you again. Many thanks

2/10 糟糕

Karen

2023 年 4 月入住 1 晚
Brisbane House 于 2023年06月5日 的回复
Hi Karen Thanks for your feedback

8/10 还可以

Paul

2023 年 4 月入住 1 晚
Christopher 于 2023年05月14日 的回复
Thank you for taking the time to review our hotel, Hope to see you again soon.

10/10 超赞

Neil

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Christopher 于 2023年05月14日 的回复
Thank you for taking the time to review our hotel, Hope to see you again soon.

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 4 月入住 1 晚
Brisbane house hotel 于 2023年04月26日 的回复
Dear Traveller. Thank you for your review and for choosing our hotel. I’m looking forward to having you again as a guest in our hotel.Kind Regards,The entire Brisbane house hotel team

8/10 还可以

Janet

团体旅客
满意：住宿条件和设施
Good over all
Good. Would stay again. My avocado and poached egg breakfast coud have been warmer though
2023 年 4 月入住 1 晚
Brisbane House Hotel 于 2023年04月26日 的回复
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!Sincerely,The whole team at Brisbane House Hotel

6/10 一般

Moira

2023 年 4 月入住 1 晚
Christopher 于 2023年05月14日 的回复
Thank you for taking the time to review our hotel, Hope to see you again soon.

10/10 超赞

Mark

2023 年 4 月入住 1 晚
Brisbane house hotel 于 2023年04月26日 的回复
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind Regards,The entire Brisbane house hotel team

10/10 超赞

Danielle

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Brisbane house hotel 于 2023年04月26日 的回复
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind Regards,The entire Brisbane house hotel team

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Brisbane house hotel 于 2023年04月26日 的回复
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind Regards,The entire Brisbane house hotel team

10/10 超赞

Gordon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 2 晚
Brisbane House 于 2023年06月5日 的回复
Hi GordonThank you for taking the time to leave a great review

10/10 超赞

Debbie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff are exceptional, hotel is warming and food is excellent.
2023 年 2 月入住 1 晚
Brisbane House 于 2023年08月12日 的回复
Dear Debbie Thank you for your kind words best regards

10/10 超赞

Peter

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Book up
The hotel was immaculate, great staff especially the receptionist who checked me in. Definitely will go back, but just when the weather is warmer.
2023 年 1 月入住 2 晚
Brisbane House 于 2023年06月5日 的回复
Hi PeterThank you for taking the time to leave us a review and your kind words about our team i will be sure to pass this on

6/10 一般

Aileen

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Reception staff at check in not very helpful and overall impression was they were not interested. Serving staff at breakfast very helpful so ck
2022 年 12 月入住 1 晚
Brisbane House 于 2023年06月5日 的回复
Hi AileenThanks for taking the time to leave us a review Best regards

8/10 还可以

Ewen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Definitely worth another visit.
It is some time since I last stayed here and the hotel has have a major refurbishment and upgrade. The public areas look very smart and well maintained. The staff are very friendly and helpful.
2022 年 11 月入住 1 晚
mmg 于 2022年11月30日 的回复
hi Ewen, thank you for your welcoming review. It is so nice to hear positive feedback.We are very pleased that you enjoyed your stay with us and look forward to welcoming you back in the not too distant future

10/10 超赞

Sharon

2022 年 11 月入住 1 晚
Brisbane 于 2023年01月16日 的回复
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Kind Regards,The entire Brisbane house hotel team

10/10 超赞

William

满意：清洁度、员工和服务、服务设施、住宿条件和设施
WiFi in rooms not good reception
2022 年 11 月入住 3 晚
mmg 于 2022年11月30日 的回复
Hi William Thank you for your feedback. we do apologise that your experience with the Wi-Fi within the hotel was not up to standard. We are trying our best to rectify this a.s.a.p. Hopefully it will be updated on your next visit.

8/10 还可以

Jane

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 10 月入住 5 晚
Brisbane House 于 2023年08月12日 的回复
Dear JaneThanks for taking the time to leave us your great feedback

10/10 超赞

Gordon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Service
Excellent stay great location lovely food and friendly staff. Accommodation was perfect and hotel itself was modern and gleaming. Definitely will return.
2022 年 10 月入住 2 晚
mmg 于 2022年11月12日 的回复
Thank you for your review Gordon. great to hear you enjoyed your stay with us.We will look forward to meeting with you on your return.Many Thanks

10/10 超赞

Victoria

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We thoroughly enjoyed our short stay at the Brisbane Hotel.
2022 年 10 月入住 2 晚
Brisbane House 于 2022年10月20日 的回复
Dear Victoria, Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay with us at The Brisbane House Hotel and we hope we can welcome you back soon. Best Wishes

6/10 一般

Friedrich

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
Nice location, nice views, even when it rains. Property itself is rather outdated. No elevators. Access to the second floor through narrow staircase can be challenging. The first room assigned to us had no working heating, leaking roof, and mold in the bathroom. Upon complain, management moved us. However, I feel that the rather high price per room night is not justified, considering the room conditions.
2022 年 10 月入住 2 晚
Brisbane House 于 2022年10月20日 的回复
Dear Friedrich, Thank you for taking the time to leave us a review and for your feedback. We always ensure we take all feedback on board. We have recently come under new ownership and will start renovations beginning of the new year, we do hope this experience will not deter you from visiting us again in the near future. Kind Regards, Brisbane House

8/10 还可以

Rose

满意：清洁度、住宿条件和设施、客房舒适度
Hotel looks great and our room with sea view was money well spent. Big problem with wi-fi in hotel and any body on business trip would find it very very difficult to get any reception. Hotel is trying to go up market but man in restaurant taking orders wearing a jumper didn't look very professional or in keeping with new look. My dinner of smokehouse BBQ burger was tasteless and it took 20minutes for our onion rings to appear and had to remind him. Breakfast was disaster after being seated waitress didn't return to take order and proceeded to take orders from 2 other couples ,who came in 10 minutes after us, after food arrived had to ask for our tea and coffee as it was not brought to table. If these teething problems are ironed out it would be a fabulous hotel. We will return to see if it has improved.
2022 年 9 月入住 2 晚
Brisbane House 于 2023年06月5日 的回复
Hi RoseThank you for your feedback and taking the time to leabe your review Im sorry you were not fully satisfied with your stay and we wil take your points on board

10/10 超赞

Angela

2022 年 9 月入住 1 晚
Brisbane House 于 2023年06月5日 的回复
Hi AngelaThanks for your great review!

6/10 一般

Patricia

2022 年 9 月入住 7 晚
Brisbane House 于 2023年08月12日 的回复
Dear Patricia Thanks for your feedback!

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel
Very nice stay ,room was nice and breakfast was excellent
2022 年 9 月入住 2 晚
Brisbane House 于 2022年10月20日 的回复
Dear David, Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay with us at The Brisbane House Hotel I will pass your feedback on to the relevant departments and we hope we can welcome you back soon. Best Wishes

10/10 超赞

Nancy

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
The staff was very pleasant and helpful. The hotel is right on the seafront and shops and restaurants are close by
2022 年 9 月入住 1 晚
Brisbane House 于 2022年10月20日 的回复
Dear Nancy, Thank you for taking the time to leave your feedback. We are very lucky with our location and Seaview here & we are delighted you enjoyed your stay with us, we hope we can welcome you back soon. Best Wishes, Brisbane House

6/10 一般

David

2022 年 9 月入住 1 晚
Brisbane House 于 2023年06月5日 的回复
Hi David Thanks for taking the time to leave us a review

10/10 超赞

Holly

2022 年 9 月入住 1 晚
Brisbane House 于 2022年10月20日 的回复
Dear Holly, Thank you for taking the time to leave your feedback. We are delighted you enjoyed your stay with us at The Brisbane House Hotel and we hope we can welcome you back soon. Best Wishes, Brisbane House

6/10 一般

Aileen，Galashiels

与家人出行
满意：清洁度
My family and I were given rooms at the back of the property which were quite noisy, due to the noise from extractor fans. As the room felt hot, even though the temperature outside was only 12 degC we had to open the window so could not shut out the noise. I think the rooms in the hotel could benefit from air conditioning especially in the summer. There were no evening meals provided in the hotel (we were informed of this beforehand) which was disappointing. However we managed to find quite a few restaurants during our stay. The best bit about a stay in this hotel is that it is within walking distance to most of the cafes, restaurants, railway station, the pier/ferry port, pebbly beach and the views from the front of the hotel.
2022 年 8 月入住 2 晚
Brisbane House 于 2022年10月20日 的回复
Dear Aileen, Thank you for taking the time to leave us a review and for your feedback. We always ensure we take all feedback on board. We have recently come under new ownership, with renovations beginning early in the New Year, hopefully solving those issues. We do hope this experience will not deter you from visiting us again in the near future. Kind Regards, Brisbane House

10/10 超赞

Nick

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely just lovely
Great staff, nice rooms , great view and lovely location
2022 年 8 月入住 2 晚
Brisbane House 于 2023年06月5日 的回复
Hi Nick Thank you very much for your lovely review, we really appreciate it!

8/10 还可以

Julie

2022 年 8 月入住 1 晚
Brisbane House 于 2023年08月12日 的回复
Dear JulieThanks for your great review!

4/10 很差

Meg

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were allocated room 115 at the back of this property. The room was very small and it was excruciatingly HOT with the window only opening a fraction and did not let in any air. The outside temperature was 16 degrees over the time we stayed but the room temperature was a stifling 28 which resulted in us both unable to sleep & feeling extremely nauseaus by the morning and unable to contemplate eating any breakfast.
2022 年 8 月入住 2 晚

8/10 还可以

MRS

2022 年 8 月入住 1 晚
Brisbane House 于 2023年08月12日 的回复
Thanks for your great review!Best regards

10/10 超赞

Laura

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Brisbane Hotel, Largs 5 star ⭐️ 👍
Great hotel with friendly staff, clean and comfortable rooms and an amazing views of the Firth of Clyde. Great location and fantastic service
2022 年 8 月入住 1 晚
Brisbane House 于 2023年08月12日 的回复
Thanks for your amazing review Laura!Best regards

6/10 一般

Christine

2022 年 8 月入住 1 晚