“Nos encantó. Habitaciones muy limpias, amplias y modernas. El personal muy cálido y atento, la comida del buffet super rica y variada, la alberca en buen estado y bonita vista. ”
“The property managers were top notch...I hate giving this a review because it's so wonderful at Porto 15 that I might be letting the cat out the bag.. gorgeous rooftop pool with a view all the way out to the Ocean . Mix that with the rooftop Jacuzzi and the weather, hey you can't ask for anything better. The place was awesome and you learn your parking spot so everyone works together. Salute Porto 15 a hidden gem..”
“El hotel se encuentra dentro del centro comercial la isla, la zona es muy segura y dentro de la plaza puedes encontrar cualquier cosa que necesites. El personal siempre fue atento y agradable. Las instalaciones en general son limpias y modernas, lo mismo con la habitación que es muy espaciosa, limpia, con todas las amenizadas requeridas y una cama muy cómoda.
Unos metros hacia atrás hay playas y en uber o autobús llegas fácilmente a otros lugares, el aeropuerto se encuentra a unos 15 min……
“Everything right at your step. Service was awesome, 3 restaurants to choose from plus a 24 hours cafe & sweet to choose. Rooms are clean, safety box, stores, pharmacy and other restaurant outside the resort. Multiple swimming pools and beach front. Activity, shows and lots more to do.”
“El único inconveniente es que cuando hice la reservación tenía incluido desayuno buffet para 4 personas y al llegar al hotel me dijeron que no estaba incluido y al tratar de comunicarme a expedía… siempre me atendía un asistente virtual y no me resolvió nada ”
“Que los cuartos estaban muy amplio y limpies. El personal es muy amable.
No me gustó que no respetaran la reservación del estacionamiento, ya que, lo reservé para mi estancia y tuve que quedarme estacionado un día completo en la calle. ”
“We love this resort so much. A lots of good restaurant options such as French, Italian, Seafoods, buffets and etc. It’s good that we were able to use both the Secret and Dream facilities when we stayed at Secret. Too bad we were able to use the main pool for a couple days before they shut it down for renovations during our stay. The main pool over Secret is the best. All staffs were super friendly and they made sure we had a great time regardless what we did. The drinks were also awesome.……
“Great authentic hotel, we had access to the incredible pool straight from our room, which was a sun trap all day and had loungers dotted around. Room was clean as was the rest of the hotel. Located in a reasonably good area, 15 minute walk away from the main strip so noise is low. Plenty of restaurants and shops nearby to check out, which feel more like places the locals go!
Would definitely stay here again!”
“Todo en el hotel muy bien , cada espacio y movimiento muy bien pensado a comodidad del huésped. Los alimentos con porciones demasiado generosas. Y la calidad de los alimentos muy buena. Las bebidas con insumos de calidad. La cultura de servicio se vive en cada colaborador. Miden la satisfacción en cada tiempo de comida y responden de manera inmediata a las observaciones que uno realiza. Lo único que diría de manera constructiva, techar todos los restaurantes, modificar los tiempos para tener más……
“I truly enjoyed every moment I spent at this location. I stayed at La Hacienda which is the adults only part and it was absolutely relaxing. Maribel at the cafe in the front was outstanding. She really took care of us as much as she could and if I ever stay again at La Hacienda is because of her. The whole staff goes above and beyond for everyone. The hotel is also very close to everything. I felt very safe and welcomed here. ”