Castles in Lázaro Cárdenas

"Everything was good"

"Room was beautiful and spotless! Staff was amazing and food was delicious! Highly recommended!"

"From the rooms to the staff the whole stay was 10/10 everyone was polite and helpful. Zero complaints will defiantly be returning been to Mexico 5 times and this is by far my favorite place "

"I’ve stayed at many AI- best one yet!!"

"Standout staff: ⭐️ Amado - our butler ⭐️⭐️⭐️ ⭐️ Joy - allergy concierge ⭐️⭐️⭐️ ⭐️ Alvaro - allergy concierge ⭐️⭐️⭐️ ⭐️ Sebastian - allergy concierge ⭐️ Victor - swim up bartender ⭐️ Nidia - our maid ⭐️ Milithza - manager at the Italian restaurant (she remembered me everyday and my allergies when we checked in. It was appreciated ❤️) ⭐️ Felipe - our main waiter at the Italian restaurant (he was great!!) ⭐️ Yashet - waiter at the Italian restaurant ⭐️ Alejandra - hostess at the Italian restaurant ⭐️ Linda - chef at the Italian restaurant (such amazing food 😋) ⭐️ Alfredo - waiter at the Mexican restaurant ⭐️ Bogart - waiter at the Teppanyaki restaurant who sang to us and played ukulele 🎶 ⭐️ Ricardo - our chef at the Teppanyaki restaurant Overall, we had a wonderful vacation and we can’t thank the staff enough for that 🙏 We will return because of them. We love the memories we made and the time we had at Majestic Elegance 🇲🇽 I would highly recommend this resort to others, especially the celiac and allergy community. They do it best here! **Celiacs dream resort for safe food and overall food allergy awareness and safety! Delicious food everywhere too! Majestic Elegance does it right when prioritizing food safety needs and educating and employing staff who were absolute experts in their fields(the allergy concierge staff were amazing). Thank you Majestic Elegance for being so inclusive and making stress free food travel a possibility for those with dietary restrictions. "

"Courteous staff members. Well maintained facilities."

"Staff were all helpful and kind! The facilities were well kept and clean. One of the best trips yet."

"We traveled with 7 people ages 8 months - 46 years old. We had 2 deluxe rooms that connected to each other. We initially booked with Riviera but was relocated to Sunset because of construction on 1/2 the resort. Had option of 4 pools and beach for swimming including one kids pool and water slides. Food in buffet was average and we didn't eat at many of the restaurants "

"This was our first time doing an all inclusive and overall I would say we had a great experience at ocean allure! Property is beautiful, there were lots of options for food and drinks and the staff were all amazing! Wanted to shoutout Bettina, Carla, and Janet as some of the standout staff members we interacted with. A few things worth noting: - if you come with a group bigger than 4 it’s unlikely you will be sat together at the restaurants. There was only one night we could sit all 8 together, even at the steakhouse when we reserved for 8 - the restaurants are first come first serve, except for privilege level guests who can reserve. If you can eat dinner earlier (~6-6:30) you will have a much easier time. Some nights we waited 1-2hrs to be sat - with this being a new resort I did notice some cosmetic/functional issues in the rooms, "