Nashville Lebanon Museum and History Center Hotels

"The room phone was not working and there were missing buttons on the phone so i could not call the receptionist downstairs and had to keep coming down."

"Front desk representative was helpful and friendly! The room was clean and nice, definitely would stay again."

"This is a very nice hotel, excellent location, very clean. "

"The staff were beyond exceptional. Helpful, friendly and very polite. The room was excellent. I highly recommend this, especially for rhe price!"

"The staff were great "

"N/A"

"Clean and very friendly "

"So clean, great breakfast "

"This hotel looks recently updated and the room finishings are modern and clean. However, the service did not match the price point. I chose this property specifically for the airport shuttle, but after calling multiple times over 30 minutes, no one answered the phone to dispatch it. I ended up taking a $20 Uber and arrived later than planned. At check-in, the only acknowledgment was a small snack, which didn’t meaningfully address the inconvenience. Service issues continued during the stay. I had to ask for the $15 food credit that was included with my booking, rather than it being proactively applied. Rooms include only one off-brand caffeinated coffee pod (this seemed to be a common complaint among other guests), and when I requested more, it felt reluctant rather than accommodating. I also wasn’t able to charge food to my room despite it appearing as an option on the receipt. If you’re staying one night and only need a clean, updated airport hotel, it may be fine. Just be aware that service responsiveness and follow-through were inconsistent during my visit. Also, as expected for an airport property, you will hear planes taking off and landing."