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"We had a great stay and enjoyed the breakfast. However, we had a concern about the key card, which sometimes doesn’t work, which can be inconvenient."

"Great stay here again, staff are very helpful & it feels very comfortable."

"Very clean and comfortable room"

"Well positioned hotel- in the city centre but not noisy at all. Big comfy bed and the air conditioning was great. It was very clean and the bathroom pristine. Tea and coffee in the room- but no fridge. Didn’t try brekfast but good value to have it included for 2 for the price. Also coffee machine in lobby to use when you liked. The young woman who checked me in was really helpful and friendly. Parking£10 a day- not bad compared to other £20/30 charges elsewhere. Only thing is I had 2 small towels and no larger ones for a 3 day stay. "

"Very good room, and reasonable room service. Easy to connect WiFi which was fast"

"Breakfast at The Lock was lovely. Our room was very clean and had a great view of the canal. It really close to many places to eat and just next to the station. This is the second time we have stayed here. "

"Room was superb, mini fridge is a nice touch, twin beds are comfy and larger than single beds. Reception very friendly. Great location."

"Great hotel with brilliant facilities! Staff were very friendly and helpful. It was a red hot week and the AC didn’t work in my room so it was very hot. Fans not available. Room was well decorated but needed some TLC and maintenance- I can imagine that due to great facilities and service that the hotel is often full with little time to decorate etc Food portions great - kids meals were massive Strange to pay for parking when you are essentially on a service park where parking wouldn’t be abused due to location? "

"Super friendly staff. Lovely room and really Close to city centre and train station. Fabulous "