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Shetland Hotel

3.0 star property
Practicality meets comfort at this Shetland property with laundry service and five spacious meeting rooms for all gatherings.

Choose dates to view prices

In downtown Shetland, the Shetland Hotel welcomes guests with a restaurant, bar, WiFi, laundry facilities, and elevator. It offers five meeting rooms, wedding services, and luggage storage. Staff receive positive reviews from previous visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • 2368 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 2368 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • 4510 sq ft
  • Sleeps 3
  • 1 Double Bed
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About the area

Located in Lerwick, Shetland Hotel is near the beach. Fort Charlotte and Lerwick Town Hall are local landmarks, and some of the area's attractions include Clickimin Leisure Centre and West Mainland Leisure Centre. Visit our Lerwick travel guide
Map
Holmsgarth Road, Lerwick, Scotland, ZE1 0PW

What's nearby

  • Lerwick Town Hall
    Lerwick Town Hall
    15 min walk - 1.3 km
  • Up-Helly-Aa Exhibition
    11 min walk - 1.0 km
  • Fort Charlotte
    16 min walk - 1.4 km
  • Coastal Walk to the Knab
    2 min drive - 2.3 km
  • Shetland Museum
    3 min drive - 2.2 km

Getting around

  • Lerwick (LSI-Sumburgh)
    40 min drive

Restaurants

  • The Lounge Bar
    3 min drive
  • TJ’s Thai
    15 min walk
  • The Dowry
    20 min walk
  • Fort Cafe And Take Away
    19 min walk
  • Magnus' Lounge
    7 min walk

About this property

Shetland Hotel

Property highlights
Dry cleaning/laundry services, a bar and a restaurant are just a few of the amenities provided at Shetland Hotel. Guests can connect to free in-room WiFi.
Additional perks include:
  • 5 meeting rooms, wedding services and a lift
  • A 24-hour front desk, a banquet hall and luggage storage
  • A front desk safe and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 64 rooms include comforts such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Waterfront Bar & Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Frequently asked questions

Is Shetland Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shetland Hotel?

This property doesn't offer parking.

What time is check-in at Shetland Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shetland Hotel?

Checkout is at 11 AM.

Where is Shetland Hotel located?

Situated near the beach, this hotel is within 1 mile (2 km) of Up-Helly-Aa Exhibition, Clickimin Leisure Centre and Lerwick Town Hall. Fort Charlotte and Böd of Gremista are also within 1 mile (2 km).

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Reviews

Shetland Hotel Reviews

7.8

Good

8.4

Cleanliness

7.4

Location

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 60 out of 204 reviews
Rating 8 - Good. 90 out of 204 reviews
Rating 6 - Okay. 34 out of 204 reviews
Rating 4 - Poor. 10 out of 204 reviews
Rating 2 - Terrible. 10 out of 204 reviews

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided to eat at other restaurants but for breakfast and for our other needs the property was fine and the staff very helpful. We enjoyed our stay.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a bit tired but the staff made up for it - the food service was excellent
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and was able to check in early which was a great bonus. Room was large and comfortable. Breakfast provided lots of choices.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, even though across from ferry landing. Staff was friendly, especially in dining room. Easy walk to the Co-op for supplies
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, cheerful staff. Good food. Very relaxing.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room size, comfortable bed and great menu selection.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, food options for Gluten-free were numerous and very tasty. Restaurant pricing was reasonable. Really enjoyed the service at this hotel. The staff are just lovely. The property is a little dated to look at, but is very clean and comfortable. Lots of gathering areas thoughout hotel and very good sized rooms. Would recommend and will return if possible.
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, amenities
It’s probably the ugliest building we’ve ever stayed in, but better inside. Our room was rather ‘tired’ - wallpaper peeling off, large crack in the basin, but was clean. Food was really good, and excellent breakfast.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
The food was good and there was plenty of choice. The staff particularly in the restaurant were excellent and always attentive which always adds to a stay. The location was good with plenty of parking My only slightly negative comment is that with the great view we had of the harbour would have been better had the windows externally been cleaned Would stay here again I
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Paul Kellond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and very clean with everything we needed. Very friendly staff and so efficient.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in and out (at unsociable hours. Friendly staff, and great food. All that I needed for a flying visit.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week’s stay in Lerwick

We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Jennifer

Shetland hotel

Clean and comfortable room. Staff very attentive and helpful.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Excellent location for Aberdeen to Lerwick ferry. About a mile from city center. I walked a lot.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Eiliv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days in Shetland

Extremely friendly and good service
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Richard

The hotel needs an injection of cash to refurbish it but the staff were friendly and cleanliness of the room was good.
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the Shelton to be great for travelling by ferry. It’s a short walk to the city center. The included breakfast was a nice benefit with a continental or hot option. We would have liked a longer breakfast hours. We did find it a bit cheeky that the restaurant/bar manager wanted to charge us £3.50 for a glass of ice to take back to our room.
Stayed 6 nights in Jun 2025
Verified

6/10 Okay

Sharmane

Liked: Cleanliness, staff & service
The hotel is ideally located for those taking the NorthLink ferry to and from Shetland. If you are planning to stay for a few days like we did, it's worth noting that the hotel is about a 25-minute walk from the city centre and an 18-minute walk from the central bus transport hub in Lerwick. The staff were exceptionally friendly and provided great recommendations for local sightseeing. One aspect we would suggest improving is the issue of flies entering the room, as the windows lack screens. This did impact our overall experience at the hotel.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

JOHN

Nice Stay in Leerwick

Nice enough hotel. Decor was dated. Room was immaculate. Desk and bar staff members were wonderful and took good care of us.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
Stayed 9 nights in Jun 2024
Verified

10/10 Excellent

Mary Ellen

The staff were very nice and attentive. Room was very clean and beds were very comfortable. Location not very pretty, very industrial. A bit too far from the main village.
Stayed 1 night in Aug 2023
Verified

8/10 Good

kenneth

Liked: Cleanliness, staff & service

All that is needed.

Quick and easy check-in and out. Room was large and clean. TV was difficult to control but all that you need was in the room. Breakfast was served which was nice and not a buffet style. Bed was not comfortable and mattress needs to be replaced. Restaurant was fair and not too expensive as the town is a little walk from the hotel.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

ellen m

Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable, quiet, clean, convenient to the bus. The food was good but one of the waiters did not get my order correct and did not clean off my table and ask me if I wanted dessert. It was a minor incident but irritating
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Stayed 8 nights in Sep 2024