Dear Rosemary,Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade. We are sorry that your experience did not meet your expectations; we sincerely apologize for the inconveniences you faced during your stay. Rest assured that we take your comments seriously and will address these issues with the utmost urgency. Providing a comfortable and pleasant environment for our guests is our top priority, and we regret that we fell short of your expectations. We appreciate your valuable feedback as it helps us improve our services. Should you decide to give us another chance in the future, we will do our best to ensure a much-improved stay. Thank you for bringing these matters to our attention. Warm regards, Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Christine,Thank you so much for taking the time to share your wonderful experience at Sofitel Lisbon Liberdade! We are delighted to hear that you enjoyed your stay and that our restaurant met your expectations.Our team always strives to go above and beyond to create memorable moments for our guests, and it's rewarding to see that their efforts made a difference during your stay.We hope to have the pleasure of welcoming you back to Sofitel Lisbon Liberdade in the near future. Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Latoya,Thank you for your glowing review of Sofitel Lisbon Liberdade! We're delighted to hear that you appreciated our services and enjoyed our convenient location. It's great to know that you felt safe. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear David,Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. Your feedback is very important for us as we work every day to satisfy the needs of our beloved guests. We look forward to welcome you in the near future.Yours sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Kecia,Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you enjoyed your accommodations. Providing a pleasant and comfortable stay is our top priority, and it's rewarding to know that we met your expectations.We appreciate your choice to stay with us and look forward to welcoming you again in the future.Yours sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Eric, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay.We're thrilled to hear that you found our staff welcoming and enjoyed the overall condition and decor of the room. It's great to know that you appreciated the spacious and clean bathroom – cleanliness is a top priority for us.We understand that preferences for bed firmness can vary, and we appreciate your honest feedback regarding the bed being a bit too soft for your liking. We take note of all comments, and this information helps us continually improve our services.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Brad,Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We truly appreciate your kind words and are delighted to hear that you had an overall excellent experience during your stay at our hotel. It's our priority to provide exceptional service, and we are thrilled to know that every staff member went above and beyond to ensure you felt well taken care of.We are pleased to hear that you found our hotel's location convenient, with the metro station right in front and a variety of great restaurants and high-end stores nearby. It's fantastic to know that our team was able to assist you in retrieving your credit cards and driver's license after the unfortunate incident with the taxi. Your feedback about the coffee stain on the carpet is valuable to us, and we sincerely apologize for any inconvenience it may have caused. We will address this matter with our housekeeping team to ensure that such issues are minimized in the future. Once again, thank you for choosing our hotel and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional stay.Best regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Nicole,Thank you so much for your kind words! We are thrilled to hear that you had an awesome stay with us and felt well taken care of. Providing excellent service and ensuring our guests have a memorable experience is our top priority. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future.Warm regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Tracey,Thank you so much for taking the time to share your comments following your stay at the Sofitel Lisbon Liberdade.We're delighted to hear that you enjoyed your stay at our lovely hotel and experienced excellent service. Our team takes great pride in providing a memorable and comfortable experience for our guests. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future.Yours sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Steven,Thank you for taking the time to share your experience with us. We appreciate your feedback and are pleased to hear that you found our location in Lisbon to be the best.We sincerely apologize for any inconvenience caused by the noise and disturbance from the staff area during your stay. Please be assured that we have addressed this issue with our team to ensure that such incidents are minimized in the future.Once again, we appreciate your understanding and hope to have the opportunity to welcome you back in the future to provide you with an even better experience.Best regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your kind words about our location and the overall condition of the property.We regret to hear about your discomfort with the king bed, and we apologize for any inconvenience this may have caused. Please know that your feedback is invaluable to us, and we have already shared your comments with our team to address the issues you mentioned.Thank you once again for taking the time to share your experience with us, and we hope to host you again at any future time! Sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Kathleen,Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade.We sincerely appreciate your kind feedback regarding your recent stay at Sofitel. We are delighted to hear that you enjoyed the breakfast and found the quality of our linens to your satisfaction.However, we regret that we were unable to accommodate your request for exchanging the 50 euro note to smaller denominations.We hope that despite this issue, you had an overall pleasant stay with us and that you might consider giving us another opportunity to exceed your expectations on your next visit.Thank you for choosing our Sofitel Lisbon Liberdade and we look forward to welcoming you again in the future.Sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Miguel,Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade.We sincerely apologize that you did not find comfort in our beds. Your comfort and satisfaction are of the utmost importance to us, and we regret that we fell short of your expectations. We appreciate your feedback and will strive to improve our accommodations to ensure a more enjoyable experience for our guests.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Ronald,Thank you for taking the time to tell us about your experience at the Sofitel Lisbon Liberdade. We are delighted to hear that you enjoyed your stay and found our location excellent. Our team takes great pride in providing friendly and accessible concierge and front desk services to ensure that our guests have a memorable experience.Your kind words are truly appreciated, and we look forward to welcoming you back to our Sofitel Lisbon Liberdade in the future.Sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear yamile,Thank you for the great review of our Sofitel Lisbon Liberdade hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fátima RanaQuality ManagerSofitel Lisbon Liberdade

Dear Helen,Thank you for your comment and preference for Sofitel Lisbon Liberdade.We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Our team is dedicated to providing friendly and helpful service, and it's truly rewarding to know that we succeeded in making your stay enjoyable.We appreciate your kind words and are delighted that you would consider staying with us again. Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future!Best regards,Fátima RanaQuality ManagerSofitel Lisbon Liberdade