"Our room was cool when we needed it most. Warm on the sudden cold spell. We were able to upgrade and check-in sooner. Also added the late checkout. We really appreciated how close we were to Grand Central Station. Definitely used the trains as much as possible. "
"My 9-day stay at the Hampton Inn Times Square was awful. You can literally wait 10-15 or more minutes for elevators, making you late for engagements. The King by is very small but always crowded with people waiting to get on elevators or check/in out. The fire alarm sounded on two different occasions. The rooms are so tiny, you can’t properly use the desk chair. The bath is the size of a closet. My room was only cleaned once during a nine-day stay."