Siena Loggia della Mercanzia Hotels

"The location of the hotel was excellent and very convenient. However, the walls were quite thin, and I could clearly hear neighbours talking as well as toilets flushing, which made it difficult to relax. The water pressure in the shower was also very weak. I raised this issue with the staff, but I was told that moving to a different room would incur an additional charge. Given the inconvenience, it would have been appreciated if an alternative room had been offered as a gesture of goodwill. As I was only staying for two nights, I decided not to pursue the matter further."

"This is a clean, quaint little B&B in the heart of Siena. Pietro was simply amazing. Due to travel snafus, I arrived well past the check-in window. He accommodated me and made my stay wonderful. I will stay there again."

"Wonderful location, great service and beautiful accommodation"

"This hotel dates back to 1870, and while the history is evident, it is definitely showing its age. Our room was small, though adequate for our needs. However, the cleanliness was a bit disappointing-the lobby sofa was stained, and the guest room doors were noticeably dirty. There is also a very strong, rose-like floral scent throughout the lobby and rooms which might be overwhelming if you are sensitive to smells. On the positive side, the location is excellent and within walking distance of most major sightseeing spots in Siena. They also offer convenient luggage storage if you arrive before check-in, and the hotel is pet-friendly. Breakfast was also included with our stay."

"Great location with a car and wanting to stay outside the ZTL. Breakfast was good and the ladies who worked the breakfast area were so very nice, kind, and helpful. "

"Formerly a palace, very cool. Breakfast was excellent. Views from the terrace Breathtaking. My favourite hotel in Italy. BOOK IT!!!"

"Walkable to town center. Comfy beds and spotless rooms. Front desk is delightful and helpful. Excellent breakfasts that you will miss later :)"

"Gorgeous hotel with all the amenities. Breakfast was excellent, with eggs cooked to order. Staff was very helpful and attentive. "

"We booked four rooms for two nights. Even though we paid in advance, we left after the first night because it was such an awful experience. The rooms were extremely cold, the heating didn't work and there were no extra blankets provided. We couldn't ask for assistance as there was no one at the desk from the time we checked in (at 4pm) until the time we left the next day (1pm). And although breakfast was included in the cost of the rooms, we couldn't find where it was served. (Apparently it was inside the hotel next door.) We have all traveled extensively for many years and agreed it was the worst hotel we've ever stayed in."