Very good location for seeing iconic London sites. Not sure the hotel deserves a 5 star rating given the cost. I expected a bit more. It was nice and not a bad choice for first time London visitors .
dan
於 2025 年 7 月住了 2 晚
10/10 優異
Maria (Alexandria)
2025 年 6 月 30 日
Maria
於 2025 年 6 月住了 2 晚
10/10 優異
Dana
伴侶同遊
2025 年 6 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Only thing that bothered me was how tiny the bathroom was.
Dana
於 2025 年 6 月住了 4 晚
10/10 優異
Jenny (Kingston)
家人同遊, 多人同遊
2025 年 6 月 2 日
讚好:整潔度
Great location, friendly staff. Clean rooms.
Jenny
於 2025 年 5 月住了 3 晚
10/10 優異
Karen
伴侶同遊
2025 年 6 月 1 日
讚好:整潔度、設施服務和住宿狀況
Had a great stay. The hotel was beautiful, loved the artwork and history. The room was small but well appointed. Lovely breakfast. Had a scrumptious Afternoon Tea in The Parlour. The hotel was right in the heart of Westminster, but was very quiet. Very close to the a tube station and the river. Would stay again.
Karen
於 2025 年 5 月住了 9 晚
10/10 優異
Wai keng (Somerville)
2025 年 5 月 19 日
Wai keng
於 2025 年 5 月住了 2 晚
10/10 優異
chris
家人同遊
2025 年 5 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a fantastic stay at this hotel! The staff were truly wonderful—friendly, welcoming, and incredibly helpful. They took our luggage and stored it securely until our room was ready, which made our arrival stress-free. The bar area in the hotel was a great spot to relax, with a comfortable atmosphere. The location couldn’t be better—just a short walk to the city center. Highly recommend for anyone visiting the city!
chris
於 2025 年 5 月住了 4 晚
2/10 很差
Bridget
2025 年 5 月 3 日
Bridget
於 2025 年 4 月住了 1 晚
10/10 優異
Mark
2025 年 4 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
Mark
於 2025 年 4 月住了 3 晚
6/10 一般
Nicola (London)
家人同遊, 寵物同遊
2025 年 4 月 26 日
讚好:整潔度和職員與服務
不滿:設施服務
Room was clean and just ok- underwhelming for the price. Thought breakfast was included but wasn’t and this was surprising considering the very expensive rate. Dinner (room service) food was very basic which again surprising considering the high cost and it being a 5 star hotel. Cost of breakfast again very high and slow service despite advising we had to be at an event. The hotel were unable to facilitate twin room despite requesting when booking and a couple of times after which was unfortunate. Disappointed that there was not even a glass in the room in order to drink water. Have stayed in much higher standard hotels. The staff were however friendly and welcoming, particularly the lady who checked us in and the lady who delivered room service. good location but given the cost I didn’t find the hotel worth this.
Nicola
於 2025 年 4 月住了 1 晚
2/10 很差
John
2025 年 4 月 26 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
John
於 2025 年 4 月住了 1 晚
10/10 優異
STEPHANIE
家人同遊
2025 年 4 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
STEPHANIE
於 2025 年 3 月住了 2 晚
10/10 優異
Edel
2025 年 4 月 6 日
讚好:整潔度、職員與服務和住宿狀況
Great location
Edel
於 2025 年 2 月住了 1 晚
10/10 優異
Monique
家人同遊
2025 年 4 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We thoroughly enjoyed this hotel. I loved the interiors, the location is amazing, the staff were fantastic. I will definitely go back again.
Monique
於 2025 年 3 月住了 2 晚
8/10 不錯
Natalia
2025 年 4 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Open clothing rack ruins the luxury
Interesting hotel with history. The most comfortable bed with luxurious bedding. Smart toilet with heated seat and all the bells and whistles. There are 5-star elements in the decor but the upscale feeling is totally ruined by the open clothing rack. It is the focal feature in the room. And no matter how good are your outfits, they don't enhance the room hanging in full view.
Natalia
於 2025 年 3 月住了 1 晚
10/10 優異
Paul
家人同遊
2025 年 4 月 1 日
讚好:整潔度、設施服務和住宿狀況
Excellent service!! Dining options were wonderful, we felt safe, it was within walking distance of shops and restaurants as well as public transportation. We will be back!!
Paul
於 2025 年 3 月住了 1 晚
8/10 不錯
Anurag
2025 年 3 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Averagely Good
Comfy bed
Well appointed bathroom
Not much character to the hotel
Check in felt very perfunctory
For a 5 star property- they need to be doing a lot more to improve guest experience
Anurag
於 2025 年 3 月住了 1 晚
10/10 優異
Steven
2025 年 3 月 30 日
Arrived 1030 room ready perfect
Steven
於 2025 年 3 月住了 1 晚
10/10 優異
Paul
2025 年 3 月 25 日
Paul
於 2025 年 3 月住了 5 晚
10/10 優異
Bernard
2025 年 3 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bernard
於 2025 年 3 月住了 1 晚
6/10 一般
GARY
伴侶同遊
2025 年 3 月 9 日
讚好:住宿狀況
不滿:職員與服務和設施服務
Not 5 star service. Poor check in. Poor bar staff. Residents bar only until 12pm - in a 5 star hotel? Etc.
Rooms are well appointed, but tiny.
GARY
於 2025 年 3 月住了 1 晚
10/10 優異
Paul
家人同遊
2025 年 3 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed 1 night for a party, it was convenient, but was amazing hotel, very friendly staff, amaxmzing decor. Would recommend this hotel, and We are staying again
Paul
於 2025 年 3 月住了 1 晚
10/10 優異
Gary
家人同遊
2025 年 2 月 24 日
Gem of hotel 💎
Amazing hotel, fabulous service, perfect location for exploring London and we love the reference to the history of Scotland Yard! Great for families too, our 10 year old daughter loves this hotel.