Great hotel, neat rooms and cracking bar area. Highly recommended.
Although a non smoking room, it did smell a little of cigarettes.
Matthew
於 2025 年 5 月住了 1 晚
6/10
Central to Surbiton.
Peter
於 2025 年 5 月住了 1 晚
2/10
Sarah
於 2025 年 5 月住了 1 晚
6/10
Rather noisy until 1am each night.
R P
於 2025 年 3 月住了 2 晚
8/10
Good central location with parking, a little away from the hotel. Excellent trains etc. Good rooms, quiet.
Christopher
於 2025 年 3 月住了 1 晚
8/10
Good spot close to the train station
George
於 2024 年 12 月住了 3 晚
8/10
Mid week stay was good overall. 3rd floor room had no noise from the bar but it is on a main road so some noise from road. Fantastic location. Isnt really a reception so in the morning no one about, no one answerd the phone number and no process to self checkout. Had there been a major issue not sure what would have happened. I just had to leave my key card and hope i can get a receipt emailed to me.
真實旅客
於 2025 年 3 月住了 1 晚
6/10
Very central, near to train station, noisy on the weekend, very small bed for two persons
Stephanie
於 2025 年 2 月住了 4 晚
8/10
The hotel is very well decorated & extremely clean. Our room was very nice & cleaned daily everything was lovely except for the fact that the room was very warm. We tried to turn the heating off but it was still very warm.
However we would definitely stay again as it is very convenient for visiting our daughter & the best hotel we have found in the area up to date & we have tried a few!
Lynn
於 2025 年 2 月住了 3 晚
10/10
Excellent, stay here regularly and love this place.
Robert
於 2025 年 2 月住了 2 晚
10/10
Lovely big room was spotless. No breakfast on site but the cafe opposite served great food
Ian
於 2025 年 2 月住了 3 晚
10/10
I recommend this hotel. Location is excellent: a short walk to the train into London. The rail connection to/from Gatwick is good, one change at Clapham Junction. There are a bunch of coffee shops, pubs, and a grocery store closeby.
I was upgraded to a terrace room. It was super clean. The interior is modern and stylish.
My room on the top floor was quiet. There is a bar downstairs so at weekends the higher floors might be worth paying extra for.
The building security seems good. Two sets of secure rooms to get to each floor.
The staff are nice. Expedia hadn’t passed on the grade of room I’d paid for, however they accommodated me and actually upgraded my room.
The only con I have is that the bathroom mirror lighting is dim, a triumph of design over function. But it was a minor issue for me.
William
於 2025 年 1 月住了 3 晚
4/10
You can hear the music from the bar in the room, which continues until 1am. Noise outside during the night. Woken up by clenaers chatting loudly in the corridoor outside our room.
Ann
於 2025 年 2 月住了 1 晚
8/10
Mark
於 2025 年 1 月住了 1 晚
10/10
The property is very good in term of service, cleanness, and staff, the most interesting is the location since it's close to train station, bus stations and major supermarkets.
Abdelhafiz
於 2025 年 1 月住了 4 晚
2/10
Unbelievably loud music playing in the bar kept me awake until 1am. When I complained about this at reception I was told that I must have ‘chosen a loud room’.
The stay then became comically bad when at about 6am water starts flooding down from the ceiling in the corridor outside, with smaller leaks in my room. At this point I cut my losses and checked out. Awful.
Nicholas
於 2025 年 1 月住了 1 晚
8/10
Judy
於 2025 年 1 月住了 1 晚
8/10
Impersonal, no lounge area, no staff visable just a bell to press. But...... a very modern hotel with good facilities. No breakfast but a discount at nearby cafe. Hotel is close to plenty of cafés, pubs and good bus/train service
Norma
於 2024 年 12 月住了 2 晚
10/10
Was great, no complaints. Receptionist was great but not 24 hour which I think it should be at these rates hence only 4* for service