Located in Greenwich, a neighbourhood in London, StayInn Greenwich is near the airport and near a train station. O2 Arena and ABBA Arena are cultural highlights, and some of the area's notable landmarks include Tower of London and Tower Bridge. Looking to enjoy an event or a game? See what's going on at ExCeL Exhibition Centre or London Stadium. Spend some time exploring the area's activities, including winery tours. Visit our London travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
StayInn Greenwich
Laundry facilities and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
StayInn Greenwich offers 15 accommodations with washers/dryers and a hairdryer. This accommodation offers separate sitting areas. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.
This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a weekly basis.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Thin carpet in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Smoke-free property
Services and conveniences
Iron/ironing board
Weekly housekeeping
Location highlights
In the city centre
Near a train station
Near the airport
Things to do
Winery tours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
15 units
4 floors
Built in 2015
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 25
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets not allowed
Children and extra beds
Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 500 per accommodation, per stay
Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Guests under 25 years old are not permitted at this adults-only property
Property is also known as
O2 Arena Apartments
StayInn Greenwich London
StayInn Greenwich Apartment
Stay Inn Apartments O2 Arena
Stay Inn O2 Arena Apartments
StayInn Greenwich Apartment London
Frequently asked questions
Is StayInn Greenwich pet-friendly?
No, pets are not allowed at this property.
What time is check-in at StayInn Greenwich?
Check-in start time: 3:00 PM; check-in end time: 11 PM. After-hours check-in is not available.
What time is check-out at StayInn Greenwich?
Checkout is at 10:00 AM.
Where is StayInn Greenwich located?
Located in Greenwich, this apartment building is within 1 mi (2 km) of Thames River and O2 Arena. ExCeL Exhibition Centre is 3 mi (4.8 km) away. Cutty Sark DLR Station is 21 minutes by foot and North Greenwich Underground Station is 22 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
StayInn Greenwich Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
8.0
Location
6.4
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 38 out of 169 reviews
10 - Excellent
38
Rating 8 - Good. 36 out of 169 reviews
8 - Good
36
Rating 6 - Okay. 20 out of 169 reviews
6 - Okay
20
Rating 4 - Poor. 15 out of 169 reviews
4 - Poor
15
Rating 2 - Terrible. 60 out of 169 reviews
2 - Terrible
60
Reviews
10/10 Excellent
Jesse
15 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, easy check in process, and accommodated our needs for the night.
Jesse
Stayed 1 night in Sep 2023
10/10 Excellent
Domenic
16 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to have a home away from home. Walking distance to everything, stores, pubs, restaurants, etc.
Excellent place to stay. Great location, facilities and cost.
Check in logistics painful but if you can get over that overall an excellent value property
Jurgen
Stayed 1 night in Apr 2024
10/10 Excellent
Jacqueline
15 Oct 2023
Liked: Cleanliness, room comfort, communication
Just perfect for our visit to the 02
Easy to access, warm, safe and sizeable. Perfect for a group or large family accessible to 02 or Greenwich. Crown pub up the road is great for refreshments, a pint and some nibbles
Jacqueline
Stayed 1 night in Oct 2023
10/10 Excellent
Paul
3 Jul 2024
Liked: Cleanliness, room comfort, communication
Beautiful apartment
A beautiful, very spacious apartment in a safe area, we really enjoyed our stay. Staff were very friendly and responsive. Will be booking with the same company again. Many thanks.
Paul
Stayed 1 night in Jul 2024
10/10 Excellent
Victoria
31 Aug 2023
Liked: Cleanliness, room comfort, communication
Great stay
We had a great stay and were pleasantly surprised on arrival after reading the reviews. The apartment was clean and tidy with fresh towels, bedding and complimentary tea and coffee. It was the perfect base for a trip to the o2 arena to see a show. Follow the emails you receive on booking.
Victoria
Stayed 1 night in Aug 2023
10/10 Excellent
James
15 Feb 2024
Liked: Cleanliness, room comfort, communication
Perfect
Excellent clean modern apartment
Within walking distance from Millenium dome
Good local amenities
Perfect for a weekend getaway or concert
James
Stayed 1 night in Feb 2024
10/10 Excellent
Angela
6 May 2024
Liked: Cleanliness, room comfort, communication
Nice apartment, great location for the O2. Good communication
Angela
Stayed 2 nights in Apr 2024
10/10 Excellent
Abigail
6 Oct 2024
Liked: Cleanliness, room comfort, communication
Much better than what reviews suggest
We stayed here as it was a walkable location to the o2, so perfect if you have an event to go to there. 5 girls so it was a great property where we could all get ready together. Some of the decor (floor trims are questionable) and the bedrooms are very bright. Downstairs back door didn’t open. It was otherwise a good stay
Abigail
Stayed 1 night in Aug 2024
2/10 Terrible
Jane
28 Dec 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
No hot water; Called and emailed 2x and it was never fixed; washer/dryer was broken; not enough toiletries provided; emailed management on last day requesting a rebate; would not recommend or rebook in the future. Also, couldn’t control thermostat at night so it was stifling hot!
Jane
Stayed 4 nights in Dec 2023
6/10 Okay
Laura
19 Jun 2024
Liked: Room comfort, communication
It's just ok
The stay was ok, the property is ok, it's just the long winded check in process that is really anoying. It is really close to the O2 arena so the location is great if you are going for a gig or event. It doesn't have parking so we just parked by Radisson Red around the corner on the road, it's free.
I was a bit worried after reading the horrible reviews, but it was absolutely fine. The communication with customer service was ok, they got back to us fast enough by email and they were helpful over the phone as well.
If you are very fussy or expect mega luxury then don't stay here. Otherwise it's ok for a short stay.
Laura
Stayed 1 night in Jun 2024
4/10 Poor
GPA
4 Oct 2023
Liked: Room comfort
Disliked: Cleanliness, communication
Not the best value in our experience
We turned up at the property with no issues, good communication about the check in process etc but when we went into the apartment, it hadn’t been cleaned since the last guest left. I spoke with a very helpful customer services rep from Hotels.com who was also trying to contact the property who advised I keep trying to contact them myself…After an hour on hold trying to get hold of customer services they kept asking to send photos of proof before any action was taken. I insisted that I’m not doing this for fun, the photos had already been emailed 10 minutes prior and after that we were moved to another apartment. The next apartment was fine but the whole rigmarole was more stressful than it needed to be due to the time it took to get hold of someone. But there was some housekeeping issues in the replacement apartment. Incredibly limescaley shower and only one bath towel for a 2 bed apartment, but there were 6+ hand towels.
Ultimately, potentially we just had a really bad experience. The value is there if the money was being split between people etc. The location was handy for O2 which is where we needed to be for the evening. I may stay there again if I had to go to a gig but I wouldn’t rush back after all that faff.
GPA
Stayed 1 night in Oct 2023
8/10 Good
Marianne
1 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really great apartment - a real treat to have a whole flat in London - it was spacious and had all we needed. Would definitely book again!
Marianne
Stayed 1 night in Aug 2024
10/10 Excellent
JAMIU
17 Apr 2024
Liked: Amenities
Good apparent to stay with family
JAMIU
Stayed 9 nights in Apr 2024
10/10 Excellent
JAMIU
21 Apr 2024
Liked: Cleanliness, property conditions & facilities, communication
The property Is so clean
JAMIU
Stayed 1 night in Apr 2024
10/10 Excellent
Daren
19 Jan 2025
Liked: Cleanliness, room comfort, communication
Deep purple gig
All very good for one night had a 1 bed appointment all to my self
Daren
Stayed 1 night in Nov 2024
8/10 Good
Anne
17 Apr 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a very nice stay, very nice apartment, everything worked out great from check in to check out. Even a playground for children in the backyard. Fast response per email when I had some questions. Food store and restaurants nearby. Thames path close by, and lots to discover. Bus and trains close by, easy access wherever u want to go.
Overall a very nice stay, and would like to come back soon.
Anne
Stayed 3 nights in Apr 2023
4/10 Poor
Karen
5 Jul 2022
Disliked: Communication
Modern appartment but so many things not working
Karen
Stayed 1 night in Jun 2022
2/10 Terrible
Aekam
22 Feb 2023
Disliked: Communication
We were denied access to this property on the day we arrived.
Aekam
Stayed 1 night in Feb 2023
2/10 Terrible
Callum
28 Nov 2024
Disliked: Amenities, communication
Cancelled on us at 15:20 20 minutes after we were meant to have check in so had to pay loads for another hotel at last minute. Absolutely disgusting how we have been treated. NOT HAPPY!
Callum
Stayed 1 night in Nov 2024
4/10 Poor
Penelope
11 Jul 2024
Liked: Communication
Disliked: Room comfort
Could do with a refresh
No privacy in main bedroom due to 14 slats missing from the blinds; electric point in main bedroom wouldn’t take a UK plug, and in living room heating up the plug; both beds lumpy and uncomfortable.
Penelope
Stayed 1 night in Jul 2024
6/10 Okay
Lorraine
13 Jul 2023
Liked: Cleanliness, amenities, communication
Good location however apartment was in need of updating. Very tired and must have been flooded at some point as lower walls were damaged
Also only 2 glasses in cupboard and no cover for the duvet
Lorraine
Stayed 1 night in Jul 2023
8/10 Good
MEN KIT
29 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
ok
MEN KIT
Stayed 1 night in Mar 2024
2/10 Terrible
Verified traveller
17 Dec 2024
Disliked: Cleanliness, room comfort, communication
Beware!
My booking was cancelled by phone as i was on my way to the train station to travel to London. The reason given was accounting issues. I wish I'd read the reviews more closely as this seems to be a common occurrence. I had to book a last minute hotel room at double the cost!
Verified traveller
Stayed 2 nights in Dec 2024
2/10 Terrible
Nicole
18 May 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Nothing was good. Everything about this property is terrible. The property is dirty and does not match the pictures at all. Buyer beware.