Paid for breakfast on the Expedia app..then was told it wasn't breakfast. But it was a box with a crossiant. air-condition units are mobile and then heat exhaust blows into the room..so deemed absolutely useless.
Ross
2024 年 9 月入住 1 晚
10/10 超赞
Jackie
团体旅客
2024年09月7日
满意:清洁度、服务设施、住宿条件和设施
Excellent staff
Great venue and location
Jackie
2024 年 9 月入住 1 晚
10/10 超赞
Lizbeth
2024年08月28日
满意:住宿条件和设施,清洁度
This location is fabulous with the views and the excellent customer service
Lizbeth
2024 年 8 月入住 4 晚
10/10 超赞
Robert
2024年08月21日
满意:清洁度、服务设施、住宿条件和设施
Nice place
Robert
2024 年 8 月入住 4 晚
10/10 超赞
RICHARD
与家人及幼儿出行
2024年08月17日
满意:清洁度、服务设施、住宿条件和设施
Great family stay, close to public transport and amenities, we would stay again.
RICHARD
2024 年 8 月入住 4 晚
8/10 还可以
Allan,Winnipeg
与家人出行
2024年08月8日
满意:清洁度、服务设施、住宿条件和设施
The location is great, right across the street from the Tower of London. Plenty of good walking areas around the hotel. It was a bit noisy due to construction nearby, but nothing the hotel can do about that. My only recommendation is to have a few door stops handy because our suite had a large number of doors that always closed.
Allan
2024 年 8 月入住 4 晚
6/10 一般
Alan
2024年08月5日
Alan
2024 年 8 月入住 3 晚
10/10 超赞
Caroline
与家人及幼儿出行
2024年07月25日
满意:清洁度、服务设施、住宿条件和设施
This hotel is excellent, with clean and modern rooms. We particularly liked the mini kitchen, which was perfect for our family.
Caroline
2024 年 7 月入住 7 晚
10/10 超赞
Mrinalini
2024年07月22日
Mrinalini
2024 年 7 月入住 7 晚
4/10 很差
Cynthia
与家人出行
2024年07月19日
满意:服务设施,清洁度
I liked that it was close to restaurants. I disliked how they didn't explain the upgrade and they didn't honor the Expedia VIP offers.
Cynthia
2024 年 7 月入住 3 晚
4/10 很差
Aileen
与家人出行
2024年07月8日
不满意:清洁度
Though the location of the place is walkable to some iconic places, the place itself is very inconvenient for travelers with family and multiple luggages. The entry way of the place is right next to the street, no place for taxis/ uber to drop us near the reception area. The rooms is hot no aircon there are ceiling fans and cooler but not enough to beat the heat.
Aileen
2024 年 7 月入住 3 晚
10/10 超赞
Sunil
2024年07月7日
满意:清洁度、服务设施、住宿条件和设施
Sunil
2024 年 7 月入住 5 晚
2/10 糟糕
Norma
与家人出行
2024年07月6日
不满意:清洁度、服务设施、住宿条件和设施
The ad was deceiving from what was offered.
Please be aware this is an apartment not a hotel. And it’s like a maze to get to your room with Dark dreary hallways.
I chose a river view and got a parking lot view and some tower bridge
This is not what I paid for.
The worse part of all is the AC
It’s a portable which sticks the exhaust out of the window and it’s not properly done and only the curtain is used to block the outside air from coming in. Terrible design and thought to add an ac. No wonder yoi can hear all the noise from the street. It didn’t long for me to figure out why it’s so noisy once I saw how the portable ac was set up. This was definitely not disclosed at all
However I must say, management is attentive to my needs and relocated me to their sister company which is the hotel standard I am used to.
Because of the great customer arrive I received, I rate the management 5 stars but the Rooms advertised for what I paid and didn’t get a river view and noisy street room and portable ac with a duct that kept coming out to blow hot air in the room, I rate a 1 star. This needs to be disclosed for all future guests. There should be no river advertised as there was never any.
Norma
2024 年 6 月入住 4 晚
10/10 超赞
Shweta
2024年06月29日
满意:清洁度、服务设施、住宿条件和设施
Wonderful hospitality by Vi, Alle, Alex. Beautiful well kept property at a strategic location.
Shweta
2024 年 6 月入住 5 晚
6/10 一般
Manoj,Sammamish
与家人及幼儿出行
2024年06月29日
满意:清洁度、服务设施、住宿条件和设施
Hotel is in a really nice location, walking distance from the tube and Tower Bridge, with many cafes and restaurants near by. The room itself was average. Kitchen was a nice addition, but there was no AC. Instead there was a cooler so we had to leave the windows open all night. There was also a musty smell in the bedroom, probably because of the cooler. It's ok for a couple of days stay.
Manoj
2024 年 6 月入住 3 晚
2/10 糟糕
Alice
2024年06月22日
Alice
2024 年 6 月入住 7 晚
8/10 还可以
Dimitrious
2024年06月19日
Dimitrious
2024 年 6 月入住 1 晚
8/10 还可以
Thomas
2024年06月2日
满意:清洁度、服务设施、住宿条件和设施
Sehr gut gelegen
Thomas
2024 年 5 月入住 3 晚
10/10 超赞
Kimberly
2024年05月31日
满意:住宿条件和设施,清洁度
I never leave reviews. But we absolutely loved staying here. Staff were great. Accommodations were wonderful. I would recommend highly to anyone.
Kimberly
2024 年 5 月入住 4 晚
10/10 超赞
Tiffanie
与家人出行
2024年05月28日
满意:客房舒适度,清洁度
Great location!
We enjoyed this hotel. The location was great. The living area was spacious. They provide AC. There are several pubs and restaurants nearby. The proximity to Tower Bridge and the Tower of London cannot be beat! They’re both very close. I suggest eating at the Byward for breakfast or brunch. It’s located at the beautiful church across the street.
Tiffanie
2024 年 5 月入住 3 晚
10/10 超赞
Leon
与家人出行
2024年05月24日
满意:住宿条件和设施,清洁度
Great staff. Excellent location near Tower of London. Very spacious rooms and love the apt feel.
Leon
2024 年 5 月入住 4 晚
10/10 超赞
kirat
团体旅客
2024年05月19日
满意:清洁度、服务设施、住宿条件和设施
Tower bridge view.
kirat
2024 年 5 月入住 1 晚
4/10 很差
真实旅客
2024年05月18日
The shower was small, water was leaking out from the shower, first floor was loud and you only get room service once a week.
真实旅客
2024 年 5 月入住 6 晚
10/10 超赞
kimberly
与家人出行
2024年05月13日
满意:客房舒适度,清洁度
Great apartment and location.
Great place, terrific location. Small shower and AC is a portable unit with a fan. Some noise from the train below is evident.