Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I have a literally been going to this place for 25 years. Our extended family meet there yearly. Structural the place has a good design for such multiple family get-togethers. It’s probably though the only reason why we stay here. The condos are decently appointed, some better, some more tired than others. The spaces themselves are adequate, albeit expensive - $3,500+ for a 5 day stay! You would think that at $700 a night that freezers would come with all the bins attached and that they can provide you with more than simply 2 1/2 ounces of dishsoap, perhaps throw in a $.30 sponge and maybe give you more than 2-4 rolls of toilet paper for 4 people for 5 days. But alas, no such luck here. My main complaint about this place is that the owner organization that runs it is cheap & management that maintains it is aloof and in general distant when it comes to resolving issues. Every year the batteries in the smoke alarms go off during the visit. Nothing changes with this place from year to year. All the units have scratched up nonstick pans in them and a bunch of other assorted random garage sale find plateware and kitchen items. Again, some units better supplied than others. When there is an issue with a unit the management always responds with, “We’ll let the owners know but there’s nothing we can really do, sorry” with a general face and tone that communicates, “let’s move on.” It’s not that I don’t believe them but I find their general responses to be uninvested in the client experience. Ultimately, the owner board for this organization has had long-standing systemic protocol issues. They do not give management any authority to buy small items that need replacement in each unit. Every item down to the $10 items need approval from the owners which the general management states are often difficult or timely to get a hold of. When you pay $700 a night, ya really don’t want to hear any excuses, u
