汕頭龍湖區酒店住宿推介

「比起上一次我們入住時，酒店硬件明顯折舊了不少，房間內的地氈污跡比比皆是，當然地氈可以更換，其他硬件上的仍然是不錯，最後入住期間因為有大風大雨，其中一扇窗酒店打開過沒有關緊，漏風之餘還滲水。 是次入住，最難受的是安排了一間住客抽過煙的房間，我們入門時，門窗都是打開的，還有一部空氣清新機在運作，太難受，要求酒店換房後，雖然安排較高樓層，但這間房間亦有煙味，後來我們自行了解來源，是旁邊的相連房間，一直在抽煙，煙霧透過門縫，滲入我們的客廳，難受不已，但不想再浪費時間再更換房間，就要求了空氣清新機作罷。 整體而言軟件上職員的態度等等，也是值得推薦，當然我們亦有期望在五星酒店的層次上，在我們投訴第二次時，他們會主動為我們更換房間，而不是只安排一部空氣清新機。」

「非常好」

「离汕头站很近，打个车五分钟就到了。缺点是：床很硬，不怎么好睡」

「Clean room, helpful staffs as they checked our bookings did not include breakfast even though Hotel. Come stated free breakfast on our bookings . Eventually the manager gave us free breakfast through our entire stay. 」

「早餐不错」

「Bad」

「I encountered problems during the check-in as the front desk could not find my booking. The staff Mr Dancer WU was patiently helping me to find out the problem after I showed the booking confirmation by my mobilephone. After his effort, Mr WU and his colleagues finally found my booking and successfully checked in for me. Mr WU even upgraded my room. Thank you very much for his excellent service and the help of his colleagues. However, for the service from Hotels. com, It was not up to my...

「地理位置好，景觀好！」