In general friendly.
TV not working and didn't get fixed
Christian
於 2022 年 6 月住了 3 晚
8/10 不錯
Bryan
商務旅客
2021年5月17日
讚好:整潔度、職員與服務和客房舒適度
Worth the money
Large room, good food in the restaurant, airport transfer was excellent and reasonably priced.
Bryan
於 2021 年 5 月住了 1 晚
6/10 一般
真實旅客
家人同遊
2019年8月13日
讚好:整潔度
This hotel tries to be fancy. The dining room is set with two knives and two forks. Most of the time. Sometimes you had just one fork or one knife but two of the other. You never knew. It was always a surprise. Great food though. Very good and plentiful. You never knew what your room would have after housekeeping was done. Our towel and washcloth count changed every day. Not all doors locked. Our patio door to outside had no working lock. Did not feel very secure. We did not get the two types of rooms we requested in the booking. It worked out though. WiFi is spotty at best. Several things were falling apart- door frames broken, broken tiles, no shower door or curtain, the locks in the door rotated so it was hard to unlock your door. A nice enough hotel all around if you realize you are in Africa and this is not American standards.
真實旅客
於 2019 年 7 月住了 12 晚
4/10 欠佳
Travis (Chattanooga.. USA )
2018年3月16日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Incompetent front desk... Knew nothing of of how to check in someone that had booked online... Wanted me to present her my credit card so she could secure the room... Um that's what happens when you book online... Argued with me of how things works online with booking... Manager got involved and tried to make things right but it was a little to late in my eyes... Stay somewhere else for your own convenience...
Travis
於 2018 年 3 月住了 1 晚
8/10 不錯
真實旅客
2016年12月17日
讚好:整潔度和職員與服務
Hotel personnel was great and great service.
My stay was OK. Great Hotel staff, Food was great. Bed size was great but not too comfy, the mattress is with metal spring and not great foam cushion on top of the spring. Shower tap need to be replaced to allow easy flow of water or add shower column to the bath. Wifi connection was very slow.
Overall enjoy my Stay.
真實旅客
8/10 不錯
真實旅客
2016年12月15日
讚好:整潔度
Good value and comfortable hotel
The hotel itself is good and the facilities are ok. It is quite difficult to find but that's not unusual in Lusaka. The restaurant food and service are variable with many things that are on the menu not being available and a rather lacklustre buffet. Free Wifi is available but it is fairly slow and is off and on. Overall OK and I would stay again
真實旅客
6/10 一般
Ib
2016年11月24日
讚好:整潔度和職員與服務
Overnattede, fik en lokal øl og sandwich i baren. Øllet koldt og sandwichen god (skinke, ost og club sandwich)
Bassin, med god plads omkring.
God morgenmad.
Aftensmaden, her kunne "kun" vælges kylling. Øvrige retter fra a'la carte kortet, havde de ikke.
Godt med kaffe, tee og el.kedel på værlset.
Døren til værlset kunne ikke låses indefra. Der manglede lys på badværlset -det ene led lys virkede ikke. Døren til bruse kabinen kunne ikke lukke.
Sengens fejre kunne tydelig mærkes igennem.
Ib
4/10 欠佳
Geeta
2016年10月17日
不滿:職員與服務、住宿狀況和客房舒適度
Bad experience!
Was very disappointed. The bed was uncomfortable, air-conditioning was totally ineffective and the room was hot. Could not sleep three nights. The bathroom was in very poor condition, bad lighting and water pressure was low. On third day, I complained and was moved to a much better (very fancy room) for the last day. Even the steps going to second floor (first floor in Zambia) were uneven - some very high, some low.
Access road to the hotel is just a dirt road and nothing is close by. You have to take a taxi to go to the nearest restaurant. The restaurant had almost no vegetarian options.
Their luxury rooms however are good.
Geeta
6/10 一般
Jostein (Bergen)
2016年8月6日
讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Greit, men slitt
Greit, men slitt hotell. Dårlig service på restaurant