Madera Hotel with Pool

"Clean room, yummy food, great customer service!"

"The water got shut off and there were bugs in the room. Just a couple, both flying, nothing in the bed. Probably a local bug for the climate. The front house staff, especially Mary, were thoughtful and tried to give a good experience. Was close to the airport, like 7mins walk, which was convenient. This is good for single business travelers. Not a getaway with the wife. You get what you pay for. "

"Shower hose was rusty the bathroom, dirty the chair it was all ripped off the refrigerator was dirty the small fridge they got in the room the lamb. The headlight lamp on the table was dirty."

"My kids liked the pool and spa. Loved room cleaning everyday. Breakfast could have been better/more options. "

"Always a clean, quiet room and friendly, helpful staff at this excellent hotel. Gary George "

"The hotel and staff are excellent. The weakness for us was the limited choice of restaurants within walking distance. "

"It was a decent spot"

"It sounds like you want to turn this experience into a clear, polished hotel review. Here’s a refined version that keeps your points but improves flow and tone: ⸻ We booked a studio at this hotel last minute during our spring trip because my daughter was having a severe allergic reaction. Unfortunately, we were assigned a first-floor room tucked into a corner of the building that felt like a cave—there was virtually no natural light, even with the curtains open, and the room had a damp smell. As a frequent traveler, I’m usually not too particular—I just need a clean, comfortable place to sleep. However, given my daughter’s asthma, the poor air quality and lack of sunlight made this room especially unsuitable. As soon as we walked in, I called the front desk, explained our situation, and asked if we could switch to a room with better natural light. The staff member paused briefly, and I initially thought they would accommodate us, but instead I was told no—this was the only studio available. This was frustrating, as their website and other booking platforms still showed studio rooms for sale at the time. To be fair, the room itself was clean, and the bedding and pillows were soft and comfortable. However, I wish the staff had been more understanding and better trained to handle situations like this with a bit more empathy, rather than coming across as cold and dismissive. And "

"Very friendly staff. One employee in particular went out of her way. Parking lot is a little beat up, but the place is nice overall, and very reasonably priced."