St. Louis Magic House - St. Louis Children's Museum Hotels

"This is definitely a no frills hotel. The grounds are not well maintained--grass needs cutting, concrete steps are crumbling. When we got to our room, we learned that the TV was not working. We had to move to another room because we were told that there is no maintenance. It was early evening, so not sure if no maintenance in the evening or no maintenance at all. Although there were clean towels in the room, no wash cloths and no hand soap (although there was shampoo, conditioner and body wash). The oven in the kitchenette was absolutely disgusting! I realized that there was no hair dryer in the room. I went to the front desk and asked and they said someone would bring me one. 8 hours later, still no hair dryer, so I went back and asked again. The front desk clerk promised that she would try to find one for me or let me know if there wasn't any available. Never heard back from her and never got a hair dryer. The website states coffee and tea in the lobby, however we were told that the coffee maker was broken. The exercise room had a treadmill, a stationary bike and an elliptical. The stationary bike was out of order. The treadmill worked fine The one bright spot was that they did allow us to check out late. I would not recommend this hotel."

"Chosen based on the high rating and being roughly halfway between the zoo/museums and Six Flags. It's...fine. Pros include clean rooms, friendly staff, ample parking, and an easily accessible and pretty quiet location. Cons include cramped bathrooms, cold (indoor) pool, and slow replenishment of some of the breakfast buffet items."

"Everything was great staff was excellent "

"Only had hot water one time during my stay. Fridge did not work and ruined all my food. Front desk was zero help whenever I tried to get the fridge fixed or get the hot water working. I spent 45 minutes in the lobby trying to check into a room that I had already paid for. Hotel attendant was nowhere to be found "

"Clean and a safe place to stay"

"The rooms smelled terrible. The entire hotel smells like Glaide Plug-ins, almost like they are trying to cover up another smell. It was unpleasant. Then after they clean the rooms they must spray another room freshener. It was too much. The hotel is also just older and dated."

"This hotel worked for us as convenient location while travelling home and accept cats."

"Had to ask for hair dryer."

"I didn’t have breakfast."