Told on arrival that there had been a mistake in booking and we were to be accomodated at a grossly inferior hotel 2km away although we had booked months ago. Eventually they found us a room but other friends were not so fortunate. It has become apparent that overbooking is a regular practice here. Beware.
Charlie
2024 年 2 月入住 1 晚
6/10 一般
Nashreen Essop
2024年01月19日
满意:员工和服务
Nashreen Essop
2024 年 1 月入住 4 晚
10/10 超赞
真实旅客
与家人出行
2024年01月9日
满意:清洁度、员工和服务、客房舒适度
Our stay was excellent. The service & food was great and the staff were very friendly.
The unit was really comfortable but could do with minor improvements, the air con was almost non functional in ours.
The main reception restrooms needed attention & better lighting.
Really enjoyed our stay though & will return again!
真实旅客
2024 年 1 月入住 6 晚
10/10 超赞
Cheyne
与家人出行
2023年12月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cheyne
2023 年 12 月入住 2 晚
8/10 还可以
Ian
2023年12月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff were very friendly but lacked organizational skills especially at the bar and restaurant
Required to check out and pay the government hotel charges which we were unaware of
Generally it was clean and tidy with excellent views from the balcony