"This is not a 5 star Hotel. (In general)
Bad:
No service by the pool.
No towel service, you have to get your own towels.
Poor gym at the Suites building.
No change of bedding before after 3 days
Music in the pool area
Kids that should have been in the kids pool were always in the other pools. No staff to be seen.
Good:
Breakfast was great (breakfast staff as well)
Reception staff very nice
Clean room
Pool Bar staff"
"Food was nice and the people staying were ok. Mixture of families and young adults. Didn’t get to loud but reasonable hotel. Swimming pool area could be bigger for the amount of people staying but it’s was still nice."
"Lovely grounds, very friendly staff. Overpriced food and drinks. A nice place but not quite 5 star IMO and based on other 5 star experiences. More like 4 star or 4.5 max. Some kid friendly options but overall not the most kid friendly place"
"All the facilities in this property are really well kept. Rooms are big and really nice. The staff is very friendly and super helpful. The spa, swimming pools, and the gym are really well kept. Even with new machines at the gym, I really enjoy staying there. Also, the vibe is more adults versus kids. I will for sure comeback"