拍摄者： Derek Drummond
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查看更多有关枫树岭的信息
查看更多有关枫树岭的信息
枫树岭家庭旅馆信息
住客点评数 | 1,765 |
|---|---|
住宿 | 808 |
最低价 | HK$738 |
最高价 | HK$1,230 |
枫树岭酒店的最新点评
枫树岭酒店的最新点评
贝斯特韦斯特丽京喜会议中心酒店
3/5 一般
Poor Customer Services
"Overall everything is ok, expect one front desk staff have very poor customer service.
My partner left his backpack at the lobby couch after we checked out. It was around an hour when we found out the backpack was left there. So we call the hotel and ask if they can check the couch for us, staff who picked up the call didn’t even checked and strongly confirmed that she did not receive anything at the front desk.
As soon as we were back to the hotel we ask the front desk who worked on 1/4/2025 in the afternoon, who I assume it’s the same person who picked up my call. We asked her again if they have found the backpack, she said “we haven't found anything yet”, while I was trying to play a sound on my IPad which is in the bag, and immediately I heard the ringing sound was coming from her office. So then why she keep saying ‘No’. We were pretty disappointed to this specific staff’s poor customer services. "
一位真实旅客曾入住贝斯特韦斯特丽京喜会议中心酒店
4 个月前发布
