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关于日落海湾度假村假日酒店分时度假 - IHG 旗下酒店的点评

4 out of 5
日落海湾度假村假日酒店分时度假 - IHG 旗下酒店
571 W. Elkcam Cir, Marco Island, FL

点评

9.8

绝佳

10 分 - 超赞。185 条好评，共有 215 条点评" "
8 分 - 还可以。25 条好评，共有 215 条点评" "
6 分 - 一般。3 条好评，共有 215 条点评" "
4 分 - 很差。0 条好评，共有 215 条点评" "
2 分 - 糟糕。2 条好评，共有 215 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.6/10

服务设施

9.8/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Elizabeth

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Loved the transportation between hotel and the beach. Providing a cooler and beach chairs a plus.
2024 年 4 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2024年04月25日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Pat

与家人出行
满意：清洁度、服务设施、住宿条件和设施
My scores tell it all. I loved this place and will certainly return. I do think for 7 day stays I’d have appreciated one linen change /apartment clean but non the less that wouldn’t stop me from giving apartment 5 stars.
2024 年 4 月入住 7 晚
Holiday Inn Club Vacations, Incorporated 于 2024年04月15日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Luis

与家人出行
满意：住宿条件和设施，清洁度
Personalized attention was taken to a higher level. Thank you for making me and my family part of yours.
2024 年 3 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024年03月27日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 还可以

Jacob

满意：住宿条件和设施，清洁度
Elevator was slow and one elevator wasn’t working
2024 年 3 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2024年03月26日 的回复
We love to see this! Thanks a million for taking the time to rate your stay at the Sunset Cove resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

8/10 还可以

Peter

与家人出行
Convenient to restaurants and stores, close to beach
2024 年 3 月入住 4 晚
Holiday Inn Club Vacations, Incorporated 于 2024年03月14日 的回复
We love to see this! Thanks a million for taking the time to rate your stay at the Sunset Cove resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 超赞

Linda

与家人出行
满意：住宿条件和设施，清洁度
Staff was exceptionally friendly.
2024 年 2 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2024年03月1日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Melissa

与家人出行
满意：客房舒适度，清洁度
Definitely would return!
Super clean and nicely appointed. Plenty of room for my husband and teen boys. Everyone had their own space, but we were able to have family meals and game time together at the dining table. The only thing, which is a personal preference....the master bathroom is open to the bedroom. There is no door separating the two, which may be an issue for people with different sleeping schedules. We still very much enjoyed our stay and would return!
2024 年 1 月入住 4 晚
Holiday Inn Club Vacations, Incorporated 于 2024年01月29日 的回复
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Sunset Cove resort!

10/10 超赞

Robert

与家人出行
满意：客房舒适度，清洁度
2023 年 11 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2023年11月21日 的回复
We’re pleased to know we made such a good impression. We’re thrilled to see this rating. Thank you for staying with us. Hope to see you again for a future stay at Sunset Cove Resort!

10/10 超赞

salvatore

满意：客房舒适度，清洁度
2023 年 10 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2023年10月29日 的回复
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Sunset Cove resort!

10/10 超赞

Isabel

满意：清洁度、服务设施、住宿条件和设施
Muy buena atención, el apartamento estaba estremadamente lindo y limpio. En la cocina tenian todas las comodidades para cocinar , con una muy buena cafetera. La piscina estaba muy buena. El lugar es bello y tranquilo.
2023 年 9 月入住 4 晚
Holiday Inn Club Vacations, Incorporated 于 2023年10月28日 的回复
Thank you for letting us know you had a great experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Sunset Cove Resort!

10/10 超赞

Melissa

满意：客房舒适度，清洁度
Anniversary well spent.
It was an anniversary trip but I ended up getting sick and couldn't do much outside but we enjoyed the unit. It was nice and comfortable so we cooked and had a romantic candle light dinner. Later on we we went and walked the ground and took pictures. We loved this place and will definitely be back numerous times.
2023 年 9 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2023年09月30日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we look forward to seeing you again soon at Sunset Cove Resort!

2/10 糟糕

alan

与家人出行
不满意：客房舒适度，清洁度
Dirty and filthy
Dirty filthy and run down
2023 年 9 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2023年09月21日 的回复
Hearing from our guests is how we continue to grow. We’re sorry we did not meet your expectations, and appreciate you taking the time to share your rating.

10/10 超赞

Melissa

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great experience overall. The place was spacious, clean and welcoming. Everyone was kind and we loved Ron the shuttle driver! He made us laugh the whole ride to the beach. My family will be coming back to stay here again.
2023 年 8 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2023年08月19日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 超赞

Yuliet

满意：清洁度
Super buenos los días q estuve con mi familia ,todo muy limpio y cómodo
2023 年 7 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2023年08月5日 的回复
Thank you for letting us know about your experience with us. We’re thrilled to see this rating and hope you’ll be back to see us again soon at Sunset Cove Resort!

10/10 超赞

Jose

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The communication,hospitality, and the cleanses. The front Desk was helpful in sharing about the surrounding areas. Also, the shuttle was a convenience to take you your family down to the beach and back also supplying with the chairs.
2023 年 6 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2023年06月27日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

William

满意：清洁度、服务设施、住宿条件和设施
Great vacation. Our condo was excellent and was perfect for the five of us. We will definitely stay there next time we visit the island.
Holiday Inn Club Vacations, Incorporated 于 2023年05月27日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 超赞

Christy

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great hotel, very convenient and super nice staff! Shuttle to the beach was perfect!
2023 年 4 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2023年04月15日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

Jamie

满意：客房舒适度，清洁度
This place is beautiful highly recommend
2022 年 12 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2023年01月5日 的回复
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 超赞

Alette

2022 年 12 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2022年12月23日 的回复
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 超赞

John

满意：客房舒适度，清洁度
Everything was perfect!
2022 年 12 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2022年12月9日 的回复
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

2/10 糟糕

leonardo

2022 年 8 月入住 2 晚

8/10 还可以

Ana

2022 年 8 月入住 2 晚

10/10 超赞

Theresa

与家人及幼儿出行
满意：住宿条件和设施，清洁度
Rooms were so nice and clean. Staff were amazing!! I was very happy with our stay and would recommend this hotel to all!!
2022 年 7 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2022年07月15日 的回复
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 超赞

Mark，Longwood

与家人出行
满意：住宿条件和设施，清洁度
The property was well maintained. The staff is super friendly and super knowledgeable of the Marco Island area. This is our 2nd time here and we will be coming back for sure
2022 年 6 月入住 6 晚
Holiday Inn Club Vacations, Incorporated 于 2022年06月24日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day at Sunset Cove Resort, and we look forward to seeing you again!

10/10 超赞

Rosalia

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、服务设施、住宿条件和设施
This hotel is amazing, the rooms are very spacious, clean and modern, it is totally like the photos. Amazing customer service they care a lot about your comfort and excellent treatment, I would totally return to this place.
2022 年 6 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2022年06月7日 的回复
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 超赞

Elizabeth

与家人出行
满意：住宿条件和设施，服务设施
Beautiful central location, close to shopping and dining. Very clean, beautiful condo, well maintained. Excellent helpful staff.
2022 年 4 月入住 4 晚
Holiday Inn Club Vacations, Incorporated 于 2022年05月6日 的回复
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 超赞

Jodi

满意：住宿条件和设施，清洁度
2022 年 4 月入住 4 晚

10/10 超赞

Karen

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Very clean, friendly staff, spacious condo, great pool/outdoor deck area on canal
2022 年 1 月入住 3 晚
Holiday Inn Club Vacations, Incorporated 于 2022年01月19日 的回复
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 超赞

laura

与家人出行
满意：客房舒适度，清洁度
South Florida Winter getaway
We booked this trip relatively last minute, for us, as we had decided in mid December that our international trip to Aruba was not in the cards this year given COVID concerns. Our family of four and our 18 year old nieces were looking for somewhere warm and sunny to fill the Aruba void. Having found good airfare into FLL narrowed our choices and we further narrowed them to the Gulf side as we felt that it would less "peoplely" and more conducive to outside, socially distanced fun. As we were traveling as a group of 6 adults, we were looking for something larger that could accommodate our group and the Holiday Inn at Sunset Cove filled all our requirements and then some. The MBR was nicer than ours at home, with a LARGE bathroom, walk in closet and comfortable bed. There were 2 more bedrooms, one with set of twin beds and another with at least a queen sized bed. There was another bathroom and washer and dryer. Although I don't relish doing laundry while on vacation, it is nice to have the option. The full sized kitchen was well appointed and although we didn't do much cooking it was nice to be able to eat breakfasts and lunches in the room. The very nice coffee maker was also a nice addition. We alternated eating out and take out and the room, again, accommodated us all sitting down and having dinner at a dining room table. The screened in veranda was lovely. Although not on the beach, shuttles were provided. This hotel is close to so much food and shopping.
2022 年 1 月入住 4 晚
Holiday Inn Club Vacations, Incorporated 于 2022年01月15日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 超赞

Cynthia

与家人出行, 团体旅客
满意：清洁度、服务设施、住宿条件和设施
We went on a girls’ trip to celebrate a milestone birthday. All four of us really enjoyed Sunset Cove Beach Resort. Our Villa was beautiful. Staff was extremely friendly and helpful. Great location and th weather was perfect while we were there. We will definitely be back. ❤️
2021 年 11 月入住 6 晚
Holiday Inn Club Vacations, Incorporated 于 2021年11月13日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 超赞

真实旅客

商务旅客
满意：客房舒适度，清洁度
2021 年 10 月入住 4 晚
Holiday Inn Club Vacations, Incorporated 于 2021年10月19日 的回复
This is what we love to see! Providing our guests with great experiences is what makes our business so much fun. Thanks for your rating. We hope to see you again soon!

10/10 超赞

Andrea

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、服务设施、住宿条件和设施
This placec is a gem and the people in it. Definitely will be going back more often. Everyone was so nice and helpful.
2021 年 9 月入住 2 晚
Holiday Inn Club Vacations Incorporated 于 2021年09月18日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 超赞

Lexter

与家人出行
满意：清洁度、服务设施、住宿条件和设施
En el hotel todo es excelente, habitacion super grande, comoda y elegante. Tienen todo lo q puedes necesitar para la playa gratis, ellos te lo prestan en la recepción. El personal bien amable. No me gusto que tiene poco servicios. Por ejemplo deberia tener un bar en la piscina al menos . Por lo demas todo fue maravilloso.
2021 年 9 月入住 3 晚
Holiday Inn Club Vacations Incorporated 于 2021年09月9日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 超赞

Kiana

与家人及幼儿出行, 与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great property! Decent pool, games, activity. Would be nice if the pool could be open later than dusk for swimming. We were on work trip and didn’t get in until evening. Everything was closed by then. Very friendly staff. Rooms had some issues but nothing major. Great space, reasonably clean, hot water limited, pressure limited. Kind of older property, but worked for what we needed.
2021 年 8 月入住 5 晚
Holiday Inn Club Vacations Incorporated 于 2021年09月9日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行
满意：住宿条件和设施，服务设施
I loved the spacious and how clean the property was. But more importantly how nice the front desk team was, Jackie was phenomenal! My kids loved her, my son and I celebrated our bday there and she remembered and sent us a birthday card to the room for us with all of the employees signature, and this was after hours of us just meeting each other. Subsequently each day she had a smile and was super friendly. My kids even asked for her when we left!!! We were sad we couldn’t see her again before we left. The manager was amazing as well! He even gave us beach chairs and umbrellas and even things fir the kids to play.
2021 年 8 月入住 4 晚
Holiday Inn Club Vacations Incorporated 于 2021年08月22日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 超赞

Sandy

满意：清洁度、服务设施、住宿条件和设施
2021 年 8 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
location to restaurants and shopping was great. The shuttle took us to and from the beach pretty much at our beckoned call. Staff was very friendly and accommodating. Actually, what wasn't to like!
2021 年 7 月入住 7 晚
Holiday Inn Club Vacations, Incorporated 于 2021年08月4日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 还可以

Lissette

与家人出行
满意：清洁度
Need up grade
El personar es amable y lo hace bastante bien pero el Hotel como tal ofrece bastante poco , está lejos de las playas una transportación te lleva y te trae de vuelta nosotros tuvimos q esperar unos 50 mint a q nos recogieran en la playa, La piscina con una música tan bajita q apenas se oye el lugar es más bien para adultos mayores q deseen ir a descansar. Las habitaciones necesitan ser modernizadas cuando entras se puede sentir olor penetrante al cual tú olfato se acostumbra todo limpio pero ya viejo, creo q esa es la causa del olor. El precio es más barato q la media pero No es realmente barato So para terminar el lugar está más o menos ok el servicio bueno
2021 年 7 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2021年07月14日 的回复
Nos complace saber que causamos tan buena impresión. Esperamos verte de nuevo para una futura estadía en el resort Sunset Cove.

10/10 超赞

Andrew

与家人出行
满意：客房舒适度，清洁度
2021 年 6 月入住 3 晚
Holiday Inn Club Vacations Incorporated 于 2021年07月10日 的回复
We’re pleased to know we made such a good impression. Hope to see you again for a future stay at Sunset Cove Resort!

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
This place was very clean and staff were extremely friendly. The bed was Amazing.
2021 年 6 月入住 4 晚
Holiday Inn Club Vacations Incorporated 于 2021年06月29日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your 5-out-of-5 rating. You made our day, and we hope to see you again soon at Sunset Cove Resort.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Everything was great except no bar or restaurant near the pool
2021 年 5 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2021年05月11日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
2021 年 5 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2021年05月10日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

真实旅客

满意：清洁度、服务设施、住宿条件和设施
2021 年 4 月入住 2 晚
Holiday Inn Club Vacations, Incorporated 于 2021年05月13日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

10/10 超赞

真实旅客

与家人出行
满意：客房舒适度，清洁度
Great for family
2021 年 4 月入住 2 晚
Holiday Inn Club Vacations Incorporated 于 2021年04月12日 的回复
Thanks for the review. It’s hard to top an already perfect stay, but we sure will try during your next visit to the Sunset Cover resort!

10/10 超赞

Michael

与家人出行
满意：客房舒适度，清洁度
Marco vacation
The property was clean and the staff was very friendly.
2021 年 2 月入住 3 晚
Holiday Inn Club Vacations Incorporated 于 2021年02月13日 的回复
We love to know it when we’ve hit one out of the park! Thank you for taking time to share your rating of 10. You made our day, and we hope to see you again soon at Sunset Cove Resort.

8/10 还可以

Amalia

与家人出行
满意：客房舒适度，清洁度
2020 年 8 月入住 2 晚
Holiday Inn Club Vacations Incorporated 于 2020年09月1日 的回复
We appreciate your rating of the Sunset Cove resort, and hope this means we’ll see you again, sooner rather than later!

8/10 还可以

Luna，Miami fl

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度
不满意：服务设施
The free breakfast isn’t good , donuts and bagels thats all .
2020 年 8 月入住 2 晚
Holiday Inn Club Vacations Incorporated 于 2020年08月25日 的回复
We love to see this! Thanks a million for taking the time to rate your stay at the Sunset Cove resort. Please give us the opportunity to provide another 5-star vacation by visiting us again soon.

10/10 超赞

真实旅客

与家人出行
满意：服务设施，清洁度
They are well prepared for what is going on now with COVID-19. Had a nice stay with my family.
2020 年 8 月入住 2 晚
Holiday Inn Club Vacations Incorporated 于 2020年08月18日 的回复
5 star vacations are what we strive for at the Sunset Cove resort, and it’s great to know we’ve succeeded in providing a truly wonderful guest experience. Thanks for the review!

8/10 还可以

Malika

与家人出行
满意：客房舒适度，清洁度
Everything was perfect until
Everything was perfect until we left our room key upstairs. Instead of asking us for our Ids to check to see if we were at all guest they wanted us to stay outside and call inside the resort to the front desk so they could direct the call to our room. Didn't make much since.
2020 年 7 月入住 3 晚
Holiday Inn Club Vacations Incorporated 于 2020年07月28日 的回复
We appreciate your rating of the Sunset Cove resort, and hope this means we’ll see you again, sooner rather than later!

6/10 一般

John

与家人出行
不满意：清洁度
2020 年 7 月入住 4 晚
Holiday Inn Club Vacations Incorporated 于 2020年07月28日 的回复
Our guest experience is priority and we’re sorry if there were any shortcomings encountered during your stay. We’d love to have you back at the Sunset Cove resort!