I don’t know who they pay for the positive reviews. The property is so run down and dirty. The front doors are locked - you have to use a dirty phone to enter the doors to get to the reception area. I felt very unsafe. They’ve got drug dealings going on in the parking lot. Once I saw the room I tried to get my money back and leave but since I prepaid, you get nothing back. Expedia did not help either. They said that the property did not want to refund my money. Maybe if they showed real pictures of the property, I wouldn’t have even given the property a second look. I guess Expedia doesn’t care about the customers that use their site and stay at the properties on their site. DO NOT USE PRE-PAY. You can not get your money back even if you don’t spend 1 second in the room. Good luck to you if you stay here.
Christina
2024 年 4 月入住 1 晚
4/10 很差
KAPUALEILANI
与家人出行
2024年04月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Seemed very rundown
KAPUALEILANI
2024 年 3 月入住 1 晚
4/10 很差
Gerald
2024年04月1日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The owners did not speak a reasonable english language. they kept raising the prices i will never again use this organization again. The room had multiple issues rugs dirty the not plates were damaged just not cool. no breakfast as u advertise just a mess!