The pool was green and closed. The area around is not nice. The TV remote did not work and was dirty and sticky. There were no plugs by the beds or nightstands for electronics. The carpet had not been vacuumed.
Mary
2025 年 6 月入住 1 晚
6/10 一般
Brenda
2025 年 6 月 30 日
Friendly staff. Our rooms were freezing cold. Limited breakfast and the pool we could not use. Not aware there would be additional charge of $100 per key card to be refunded at check out. I was told it could take up to 5 days to be refunded.
Brenda
2025 年 6 月入住 1 晚
2/10 糟糕
Tiffany
与家人出行
2025 年 6 月 29 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The pool is not open, the air is not cold in the rooms, the place is run down as hell and the only nice thing about the place was the lady who ran the breakfast area!
Tiffany
2025 年 6 月入住 2 晚
10/10 超赞
Katheine
2025 年 6 月 15 日
满意:清洁度
They were most welcoming and kind - wow what a different experience in Memphis
Thank you Ladies
I'll come back!!
Katheine
2025 年 6 月入住 1 晚
8/10 还可以
Zachary
2025 年 6 月 13 日
满意:住宿条件和设施,清洁度
very nice accomodations 👍👍👍👍👍
Zachary
2025 年 5 月入住 7 晚
4/10 很差
Bethany
与家人出行
2025 年 6 月 8 日
满意:清洁度
不满意:服务设施
Disappointed. Expected more from Hampton. We were there for a baseball tourney, for three nights. The ice machine didn't work on our floor, the pool hadn't been opened, we had no refrigerator or microwave, and there were maybe 4 tv channels that worked due to management not updating their cable contract. On a positive note, the room seemed clean and the staff were very nice.
Bethany
2025 年 6 月入住 3 晚
10/10 超赞
jean
与家人出行
2025 年 6 月 6 日
满意:清洁度、服务设施、住宿条件和设施
the clean rooms the friendly guest andthe break feast
jean
2025 年 6 月入住 1 晚
6/10 一般
Courtney
团体旅客
2025 年 6 月 2 日
不满意:清洁度、服务设施、住宿条件和设施
I was followed from the parking lot into the hotel by a man who wouldn’t stop asking me personal questions. The pool was closed. We brought suits and a booked this hotel because of the location and the pool.
Courtney
2025 年 6 月入住 1 晚
10/10 超赞
Ethan
2025 年 6 月 1 日
Ethan
2025 年 5 月入住 1 晚
4/10 很差
Courtney
团体旅客
2025 年 6 月 1 日
不满意:服务设施,清洁度
The pool was closed (no notice.) We booked it for the pool. There was a Bobby pin on the floor when I first walked into the room. I was told, when I called that there was a restaurant and bar. There is not. There’s no fridge in the room.
Courtney
2025 年 5 月入住 1 晚
2/10 糟糕
Noluthando
与家人出行
2025 年 5 月 25 日
不满意:清洁度
I checked out early due to poor conditions. Room smelled like sewage. Broken elevator. Concave bath tub. Broken elevator. Cold shower. Never received towels and wash cloths. Zarria was nice, but none of the other staff members were helpful.
Noluthando
2025 年 5 月入住 2 晚
10/10 超赞
Joshua
与家人出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My stay was perfect!
Joshua
2025 年 5 月入住 2 晚
2/10 糟糕
Sol
2025 年 5 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施
Arrived at the hotel at 3pm for check in and was not able to get a room until 8:30 because the rooms were not cleaned. No staff to clean it, manager was very nasty and unprofessional. Manager kept telling us to sit down and I stepped out to get food upon my return to the hotel everyone after me had received a key and no response but had to wait an additional 2 hours. Hotel garbage was picked up from lobby and no hot water. The tv didn’t work and one of my pillows smelled like the cover was not changed. Overall hotel owner or corporate should check the hotel out. The hotel didn’t even have “Do Not Disturb” sign. Terrible experience
Sol
2025 年 5 月入住 3 晚
2/10 糟糕
Taquan
2025 年 5 月 3 日
Taquan
2025 年 5 月入住 1 晚
4/10 很差
Ronald
2025 年 4 月 23 日
不满意:客房舒适度,清洁度
Ronald
2025 年 4 月入住 1 晚
10/10 超赞
Julius
商务旅客
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was very good I stressed that those two things that could have been better but other than it all was good thank you so much
Julius
2025 年 4 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行
2025 年 4 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bathroom sink was blocked
The bathroom sink was blocked and had to change the room.
真实旅客
2025 年 4 月入住 1 晚
10/10 超赞
Jalon
2025 年 4 月 7 日
Jalon
2025 年 4 月入住 1 晚
6/10 一般
Lisa
与家人出行
2025 年 4 月 4 日
不满意:员工和服务,清洁度
The overall property was fine. The room itself needed a deep clean. Other peoples clothes were in the drawers, there was dirt in all the corners, trash behind the bathroom vanity and inside the roll out bed. The breakfast was fine.
Lisa
2025 年 3 月入住 1 晚
2/10 糟糕
Michelle
与家人出行
2025 年 4 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
You have a couch
I booked a 2 queen bedroom. I arrived, checked in and was given my keys. Upon entering the room it was a king with a couch. I went back down and told the front desk clerk I had been given the wrong room. He states that no queen rooms were available. I asked him when he thought he should let me know that before I went to the 4th floor. I said there are 3 of us and the room won’t accommodate us. He said one of us can sleep on the couch. I said “if I wanted a couch I would have booked that room”.
He then asked me if I needed bedding. I said I guess I do.
He handed me two sheets, two pillows and a large comforter (see picture). I could barely push buttons on the elevator.
I will never stay at a Hampton Inn again. I do not recommend Hampton Inn.
I am a Hilton Member and this process was unacceptable.
The behavior of this person lacked and compassion in the service industry.
Michelle
2025 年 3 月入住 1 晚
10/10 超赞
Aneeta R
商务旅客
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Need more breakfast options like yogurt,
Limited supply of options available unfortunately