Mentor-on-the-Lake hotels from HK$500

"Good"

"Called early in the day to confirm reservations and ask for adjoining rooms. Arrived at check-in time and was half-way through check in before they happened to mention that the pool had been closed for "maintenance" and they didn't know when it would re-open. We had booked for rooms for a meet-up of cousins and had quite a few kids excited to spend time together swimming in the pool. I can understand having an issue requiring the pool to be closed, but waiting until we were almost checked in to tell us is unacceptable, especially after having called in twice earlier in the day. On top of that, they denied our request to cancel our reservation through hotels.com, even though we went directly to another hotel and paid for rooms there. "

"The room was large as we had a double queen corner unit. The rooms need updating for sure, but it served us well. It wasn't the cleanest as the floors and especially the windows were filthy. Our sone had a wedding and in the wedding area, the window sashes had bugs all over them. Weren't cleaned in years I suspect along with the exterior of the windows. The fitness room was great. Breakfast was standard, but good. Overall, I'd stay there again."

"very clean. very nice staff"

"All good except the mold/mildew in the shower"

"Quality and convenience close to Severance Hall."

"Every thing was great."

"Clean room"

"This resort is very comfortable and accommodating. Easy check in and our room was spacious and very clean. The bathroom shower was incredible and they clearly used quality materials when they last remodeled. I highly recommend this hotel. "