Mexican Riviera Holiday Rentals

"We didn't stay at Santa Fe as we moved to the palace but we did try there facilities "

"I had an amazing time at RUI Palace, everything was exceptional. "

"We just got back from a 4-night stay at Hyatt Ziva Puerto Vallarta and had a really great experience overall. The setting is probably the standout feature—being tucked into a private cove makes a big difference. The beach felt more secluded than most places we’ve been, and the views with the mountains around the bay were beautiful. We spent most of our time by the pools, which were clean, well-maintained, and never felt overly crowded. There were plenty of loungers, and the swim-up bar was a nice touch for relaxing during the day. The food was underwhelming but what we expected for an all-inclusive. Not every meal was amazing, but there was enough variety that we always found something we enjoyed. Service was consistently friendly and attentive without feeling over the top. David who worked around the adult pool was amazing! Hector at the buffet did a great job checking in and keeping things running smoothly. The rooms were comfortable and clean, and we appreciated having a balcony to enjoy the view. The resort overall felt well-kept and easy to get around. Overall, this was exactly the kind of trip we were hoping for—easy, relaxing, and a great place to unwind for a few days. We’d definitely consider coming back."

"Excellent food for an all inclusive. Garden view rooms are nice and quiet if you’re looking to escape the noise of the Santa Fe. Would consider returning to this property."

"Cons: we did stay at the older tower. Beds are too hard so uncomfortable. Pillows were flat. No microwave or fridge in the room. Sliding door to the balcony was old and struggled to open it, needs updating. The stand up shower makes a big water mess everywhere due to no glass door and short shower curtain so we had to use the towels to soak up the water. They either need to add a glass door or have longer shower curtains or raise the brick curb they have to step over into the shower it’s very small didn’t block anything. The towels were old and thin. Wish the breakfast was included. Had the breakfast buffet and it was $65 for 2 people not including tip!! Pro: rooms are clean. Spacious. Ocean view balcony. They have multiple pools/jacuzzis to choose from. They do have waiters for the pool area. Great location. Great staff. Feel safe. Access to the beach & pier. They do have a bar and food services on the beach."

"Room was fantastic and food was the best I have ever had at a resort. "

"The resort was nice, although in need of updating. The rooms were clean and the bed was comfortable. The grounds needed updating and new furniture. The dining area had beautiful views. The dining area and pool area had a definite bird problem. Every day you had to watch that you didn’t sit on fresh droppings, and everything we had down there got pooped on. I’m not sure exactly how they would deal with that situation though."

"We booked our trip through Expedia and when we arrived at the resort, they had a designated personnel, Nallelia, who helped us through the check in process, inclusing room upgrade and resort credit. Nallelia wss very professional and helpful. Thank you!"

"Excellent stay, near plaza rio and other places."