Milton Golf Hotel

"The property is clean and what you would expect. I did not expect housekeeping to open the door at 9:00 and announce their arrival. I also did not expect to pay for parking."

"I did not actually stay at this property. I booked my reservation at approximately 4 PM on the day of check-in, in anticipation of driving about 4 hours to the property. Traffic delayed me and I arrived after 10:30 PM. The Expedia booking platform did not provide any area or mechanism to notify the property that I would arrive late and need late check-in assistance. Likewise, there was no conspicuous indication that check-in after 10 PM was not permitted. Thus, I arrived to the property to find the front desk closed and unattended. I called several times to the posted "after-hours" assistance phone number and was directed to a voicemail box that plainly is not monitored--I still have not received a response to my voicemails. When I contacted Expedia about this, their response was simply that the property closes at 10 PM and they could not offer further assistance--including contacting the property on my behalf or offering some other accommodation so that I did not have to sleep in my car in a parking lot that is posted on every corner that valuables and personal items should not be left in vehicles because of break-ins in the area. Worse, when I made contact with the property the following day, they refused to refund any of my reservation fee. I have used other booking agents and they always ask or provide an area to request a late check-in; this was a combined customer service failure by Expedia and the property."

"safe choice, well located"

"There was absolutely no staff at the hotel when we arrived. The police came three separate times trying to locate the person in charge. At least five other customers were also waiting outside, some for more than 8 hours. Hotels.com eventually managed to contact the booking management company, only to discover that my reservation had never actually been made. Just don’t go."

"Clean room. Breakfast sufficient although the pancakes were like little cardboard cutouts (went into trash). Coffee was really good. Internet was AWFUL or non existent. A comment overheard by others experiencing as well."

"Nothing"

"Staff were very pleasant, breakfast was good, safe parking and very clean room."

"The staff were very accommodating and attentive to my requests of staying in a quieter floor with a later check-in. The room was extremely clean and bigger than I expected, with the AC working perfectly (as I like to sleep in a cold room). Breakfast was no-frills (bagels, cereal, juice, etc) but no complaints otherwise. "