The room was super clean and staff was super friendly and helpful. It made things super easy to figure out.
Max
於 2025 年 7 月住了 2 晚
10/10
Very nice hotel! Skip the restaurant
Paul
於 2025 年 7 月住了 2 晚
6/10
Nice and friendly service, however not a fan of the standard rooms. Not much storage for a family of 4 and not a fan of the bathroom set up. Sink is too high and shallow. No shower closure. Water can get everywhere.
Renelle
於 2025 年 6 月住了 5 晚
10/10
Convenience
Comfort
Sonya
於 2025 年 7 月住了 2 晚
8/10
Great place!
Anthony
於 2025 年 6 月住了 3 晚
6/10
The room had a small like a wet dog. The furniture was torn and ragged. The bathroom mirror was hanging off the wall by a screw and the shelf was missing entirely. The carpet looked dirty. The hallways had filthy carpet with gum stuck to it in multiple places. The woman who checked us in was very rude and talked over us. We requested a different room and they gave us one on the same floor. It was better than the other. Everything was worn and dated. The Fire Lake restaurant and bar were very nice. Excellent service and good food. The valet service was quick and the guys were polite. When we asked the front desk why they would put somebody in such a disgusting room, they replied that they were going to upgrade in the future and many rooms were like that. That is no excuse for what it costs to stay there.
Nancee
於 2025 年 6 月住了 1 晚
10/10
Emily was great!
Renaldo
於 2025 年 6 月住了 2 晚
10/10
Being connected to the MoA was a huge plus. My wife and I truly enjoyed the breakfast, space and people there. We did not get a chance to meet the 808 local aunties like we wanted, but do plan on making it back there. Ohhh, and the bed was perfect!!!
Emery
於 2025 年 6 月住了 4 晚
2/10
My phone fell down the elevator shaft and got the run around and contradicting statements from staff, felt like staff was annoyed and very unhelpful
Shailyn
於 2025 年 7 月住了 1 晚
10/10
Great
Michelle
於 2025 年 6 月住了 3 晚
8/10
No shampoo in room and never brought it when we asked
Jose
於 2025 年 6 月住了 1 晚
10/10
Muy bien
Rosa
於 2025 年 6 月住了 2 晚
10/10
Made a multi day trip to the Mall of America a stress free family vacation. Super convenient, clean, quiet and modern. Would recommend to anyone.
Timothy
於 2025 年 6 月住了 3 晚
10/10
The front desk agent was incredibly welcoming and friendly
Anne
於 2025 年 6 月住了 1 晚
10/10
Nice shuttle service to and from the airport
Ivan
於 2025 年 6 月住了 3 晚
10/10
Excellent location attached to the mall. Convenient, clean, and comfortable.
Darren
於 2025 年 6 月住了 2 晚
10/10
Good
Juan
於 2025 年 6 月住了 1 晚
10/10
Na
Renaldo
於 2025 年 6 月住了 2 晚
10/10
Fantastic property and excellent service
Peter
於 2025 年 6 月住了 1 晚
10/10
Perfect location, great restaurant, the hotel staff were really nice. Hotel had great amenities and was clean
Alice
於 2025 年 6 月住了 2 晚
10/10
Our family has stayed at this hotel multiple times. Each experience has been great! The hotel rooms are clean, the staff is friendly, and it’s conveniently attached to the Mall of America. I highly recommend staying here!