Minsterley hotels from HK$507

"Easy access but be careful of the potholes!"

"Overall a great hotel let down by a couple of minor points in the spa gym. I couldn't find a single locker door that would lock and the water was off while work was being done on the system. Listening to some local people chatting amongst themselves, this doesn't sound unusual. The pool and the sauna, however, were fabulous."

"Check-in was simple, parking only £5 for the night, found our room on the second floor, overlooking the road. Room was spacious, clean and tidy, it was quiet warm in the room. Slept ok until the road noise kicked in and the collection of bins full of bottles from the nearby bars. "

"Very happy with my stay. Really good refreshments available, well equipped and comfortable room, nice and warm. Just one thing - the pillow slips looked dreadful, I had to check they were actually covers. "

"Lovely hotel. Room was small but comfortable. Only negative is that the room was cold when we arrived. It took the plug in radiator a few hours to warm up"

"Friendly and welcoming staff. Beautiful gardens easy walking distance from the Ironbridge. Lovely hotel, say parking, great food, including breakfast. Happy to recommend."

"Very helpful, polite and accommodating staff. Clean and comfortable."

"Clean room with a comfortable and a good shower "

"Throughout the night, I was kept awake by the noise from the pub outside. It is clear that the walls and windows of the hotel provide zero sound insulation; it felt as though the music and screaming were happening directly inside my room. When I initially called the reception, I was assured that the noise would stop. When it didnt I went downstairs to speak to the staff.The response from the staff who called himself Abdul, was disgraceful. To be met with such utter disrespect and a total refusal to help when I was clearly distressed is shocking for a so called 4-star establishment. I am not even sure how the hotel in this condition can be a 4 star!! The condition of the room I was given is shambles. While the hotel is marketed on its "character," the room I stayed in was a total ruin that has clearly not been updated in years. The shower did not even work and had been patched together with tape. Charging £100 for a room in this state is a total scam. Because of the noise and the dismissive attitude of your staff, I did not sleep at all."