Kobe Mitsui Outlet Park Hotels

"Good room and nice staff. Great location."

"I want to specially mention a front desk staff, Ms Watanabe, who helped to handle our luggage and check-in processes. She spoke very fluent English and served us professionally with a smile on her face."

"Clean room, very good breakfast."

"This place is huge and felt very overwhelming. The breakfast wasn’t cleverly good. I would stick to 7 eleven and it took forever to get up or down sometimes as the place was so big! The onsen was nice and the location was ok. "

"The room is clean, but the front office staff weren’t very friendly and they weren’t very accommodating. I felt that they did not care for foreigners. I saw that they were more gentle with Japanese customers more than foreigners. The breakfast buffet was OK. I feel like they didn’t stock up quickly. "

"Really great hotel. Lovely staff who have upgraded us for our honeymoon. The view was stunning. We could see rinku town ferris wheel in the morning and the river side. The location was great! The room was clean and modern an had everything needed. I would 100000% recommend!! Thank you for a great start to our honeymoon!"

"Thank You the staff for making our stay a great one. The staff were always very helpful and easy to deal with. I can’t say enough good things about our time there."

"The unit we had included 2 bedrooms: one with two double beds and one with a queen bed. It was perfect for our family of 4. The unit also had a decent sized kitchen, bathrooms (separate room for the toilet and a separate wet shower/bathroom) and laundry. Worth noting, the machine is wash only (not a combined dryer) but the bathroom has a clothes dry setting on the fan, so we used that to try clothes, and put some in the rack on the balcony. Hangers and clips were provided, which was appreciated. Other things provided and not expected were slippers, combs and toothbrushes with paste. The room was very high tech, from a contactless checkin and check out to the bathtub that can reheat your water. We had a lovely view over the water and found the unit to be very quiet and comfortable. Conveniently located one stop from universal city but there wasn’t much around for amenities. There was a larger grocery store/Family Mart within 10-15mins walk, but not much else, so you’ll want to eat elsewhere or buy food to prepare in your unit. "

"The room was clean and staff were very attentive. The room was a bit tight, but given we were just there to rest our heads before going to Universal Japan, it was fine. Would recommend for short stays."