加泰隆尼亞蒙特哥灣全包酒店是否設有泳池？

是，此住宿設有2 個室外泳池及兒童泳池。住宿的其中一個泳池將於 2025 年 5 月 1 日至 2025 年 10 月 31 日進行裝修 (完工日期或會改動)。

加泰隆尼亞蒙特哥灣全包酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

加泰隆尼亞蒙特哥灣全包酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

加泰隆尼亞蒙特哥灣全包酒店的登記入住時間是？

登記入住時間於 15:00 開始。

加泰隆尼亞蒙特哥灣全包酒店是否提供全包式禮遇？

是，此為全包式住宿。所有餐飲食品費用已包 (設有若干限制)，活動包括滑浪風帆、浮潛、橡皮艇等。

加泰隆尼亞蒙特哥灣全包酒店位於哪裡？

此海濱住宿位於蒙特哥灣，鄰近高爾夫球場，距離Half Moon高爾夫球場和蒙特哥灣會議中心不到 5 公里。玫瑰廳玫瑰堂大宅和博士洞穴海灘亦位於 10 公里內。

加泰隆尼亞蒙特哥灣全包酒店蒙特哥灣區

Q: 加泰隆尼亞蒙特哥灣全包酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 加泰隆尼亞蒙特哥灣全包酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

Q: 加泰隆尼亞蒙特哥灣全包酒店的登記入住時間是？

登記入住時間於 15:00 開始。

10/10 優異

Robert

2025 年 10 月 23 日

讚好：整潔度

Great hotel

於 2025 年 9 月住了 4 晚

4/10 欠佳

tasha

家人同遊

2025 年 10 月 22 日

讚好：整潔度和設施服務

不滿：職員與服務和住宿狀況

Rude room cleaners. They don’t replenish the refrigerator. The hot water didn’t work most the trip. The water turned off twice. Lights went out one night. The food was 🚮 🐶💩

於 2025 年 10 月住了 4 晚

10/10 優異

ronald

2025 年 10 月 21 日

讚好：整潔度

Need some upgrades in aera.

於 2025 年 10 月住了 4 晚

10/10 優異

Molly (Estes Park)

家人同遊

2025 年 10 月 19 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Frustrated that we received no Welcome Gift although Expedia asked how we enjoyed it, and frustrated that other guests got a personal staff greeting and tour upon arrival while we got no such thing. Only discovered this day before we were leaving so couldn’t remedy this. Room was clean, staff quickly remedied non-working AC concern. Loved sitting on the beach watching the waves. Many of the breakfast & dinner staff were so wonderful making sure we got service if we needed it, places to sit, coffee, etc. We were definitely taken care of. Will love to return if possible.

於 2025 年 9 月住了 16 晚

8/10 不錯

Barbara

伴侶同遊

2025 年 10 月 17 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The check-in process was long, but when the agent came up to check us in she was very pleasant with a welcoming smile. All the restaurants wss very nice including the spa experience for my birthday. I will be back next year for sure because we had a blast.

於 2025 年 9 月住了 1 晚

6/10 一般

Julianna

家人同遊, 多人同遊

2025 年 10 月 17 日

不滿：住宿狀況

I was here for 11 days and for the first time ever I had to go to the counter and get my card reactivated every day until a young man helped me the 8th day. Thankfully he had the sense to activate my card until I checked out. Several of my friends and I saw multiple cockroaches in the Japanese restaurant. I only ate at that restaurant once and it may, or may not be, coincidental but I had a stomach bug for about 24 hours afterwards. My 10-year-old left his travel money out near the TV and it was initially taken (the maid gave it back) so unless you're leaving a tip make sure money is put away. Overall we walked away with some nice memories but I don't think I would particularly want to go back to this resort in Jamaica.

於 2025 年 10 月住了 11 晚

10/10 優異

JANEEN (Rohnert Park)

2025 年 10 月 17 日

讚好：整潔度、職員與服務和住宿狀況

Great staff. Foo quality and variety was outstanding

於 2025 年 9 月住了 11 晚

4/10 欠佳

Georga Isaac

親子同遊

2025 年 10 月 17 日

不滿：職員與服務

A tree blocked both me and my mothers view room 1234&1236

於 2025 年 10 月住了 5 晚

2/10 很差

Courtney (Morro Bay)

家人同遊

2025 年 10 月 15 日

讚好：整潔度

不滿：設施服務和住宿狀況

We paid for an oceanfront view and got reviews of nothing but rough and equipment. Half of the resort was shut down due to construction. We were not notified before or after booking which included half of the amenities of the hotel and resort, which is why we chose to stay there we’re not available to us. We had a really poor experience at check-in. Our original room was under construction and the beds weren’t even upper put together so we had to wait around in another hour and to try to get a new room of which we were given a room that was not oceanfront like stated before I had views of the rooftop with all of the ventilation and air-conditioning equipment. Overall, I would say I had very poor service and definitely did not get the vacation we paid for.

於 2025 年 10 月住了 6 晚

2/10 很差

Claudette

家人同遊

2025 年 10 月 15 日

讚好：職員與服務

不滿：整潔度、設施服務和住宿狀況

Food was horrible but staff was friendly

於 2025 年 9 月住了 4 晚

4/10 欠佳

Wright

伴侶同遊

2025 年 10 月 14 日

Waitress were overallvery good but unfortunately, after parking my car on the hotel property thinking it would be safe. On the return to my car the windscreen was broken. My husband and notified the security team and asked how can this happened whilst we were guest. They told us we parked at our own risk. I have been to several other hotel and this had never happen especially knowing our car was parked on the hotel's car parking. Nonetheless, the food was cold and not alot of choices. Juice were also hot and we had to constantly asking for ice.

於 2025 年 10 月住了 3 晚

8/10 不錯

Anthony (old Harbour)

伴侶同遊

2025 年 10 月 14 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The beach was okay. The room needs some facelift. I know the hotel is going through a construction process, and I can't wait to see the end product. Some of the 🍸 staff tend to be rude. The 🐈 seem to roam the hotel like they're the owner. Can't blame them the name Catalonia speak volumes.

於 2025 年 10 月住了 3 晚

8/10 不錯

Brittainy (Denver)

2025 年 10 月 13 日

讚好：職員與服務

Decent stay despite it being an older resort & undergoing renovations. Didn’t have hot water the first day but it was fixed. The staff made the stay worth it!

於 2025 年 8 月住了 3 晚

6/10 一般

Marie

家人同遊, 伴侶同遊

2025 年 10 月 9 日

讚好：住宿狀況

不滿：職員與服務

So starting from the top of the list and going down upon arrival, we were putting the wrong room after specifying at the front desk what room we had reserved and paid for then being confirmed that yes that was the room we were booked for and then arriving to the incorrect room. We called down to the front desk and inform them that they had given us the wrong room. They apologize and said they would send somebody up with new room keys and help us move our luggage to the correct room four hours later after waiting around for said person to bring new room keys up And wasting our afternoon I called back down to the front desk and told them we were coming down with our luggage and belongings to get the new room keys. They said we couldn’t because they had already given them to somebody who was supposed to be bringing them to us. upon finally getting the new room keys Are you getting situated We realized it was still the wrong room, but didn’t call back or complain and just may do with it. We were supposed to have a queen ocean view room. With a separate living room that had a pullout bed with the couch we ended up with a double partial ocean view room and they pull out couch. Had a horrible old nasty mattress with no sheets nor pillows call down to the front desk to ask for a set of sheets and pillows for the couch never received them. The next issue we faced was the shower leaked everywhere causing serious slip and fall hazard i myself fell twice. And we had to use multiple towel

於 2025 年 9 月住了 6 晚

2/10 很差

Lauri

2025 年 10 月 9 日

不滿：整潔度、職員與服務和住宿狀況

Horrible service and they tried to scam my debit card 3xs for 2,122$ now at bank dealing with this horrible matter won’t be back ever again at that hotel Please be careful if you do book with them and use a debit or credit card!!!!!!! Loved Jamaica but not the stay will be staying at the RIU in the future!!!

於 2025 年 10 月住了 3 晚

4/10 欠佳

Elizabeth

家人同遊, 多人同遊

2025 年 10 月 9 日

讚好：整潔度和住宿狀況

不滿：職員與服務和設施服務

This resort is beautiful. The proximity to the airport is great. However, the staffs are incredibly rude. Front desk and the Guess service desk were friendly. The rest, dining, bars, etc. not very friendly at all. You can’t even ask a simple question that you either get an attitude or they completely ignore you. We thought it was just us, but after chatting with some other guests, they had the same complaint. We were not impressed with the quality and variety of the food either.

於 2025 年 10 月住了 3 晚

10/10 優異

Priscilla

多人同遊

2025 年 10 月 5 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very good

於 2025 年 9 月住了 2 晚

6/10 一般

Asta

伴侶同遊

2025 年 10 月 4 日

讚好：職員與服務和設施服務

I understand the hotel is going through a merger, from Holiday In to Catalonia ,so I expected a few things might not run perfectly. I stayed during the summer, and there was quite a bit of ongoing construction, which made certain parts of the stay a bit inconvenient. For example, we didn’t receive fresh towels daily and had to go to the pool area to get them ourselves. There also weren’t enough umbrellas around the pool, which made it difficult to find shade. However, overall my stay was very nice. The food was great, and the staff were wonderful—always friendly and very apologetic about the construction. I can tell they’re working hard to improve the property, and I look forward to seeing the finished updates in the future.

於 2025 年 7 月住了 4 晚

8/10 不錯

Douglas

伴侶同遊

2025 年 9 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Overall, the experience was a good one. The staff minus the agents at check-in were top notch. Food was excellent. Rooms were clean and comfortable. The beach was great! Kudos to Otis and Bob at the beach bar!!! The staff at check-in needs to be more aware of how they treat the clientele especially local residents.

於 2025 年 9 月住了 2 晚

10/10 優異

Valerie

家人同遊

2025 年 9 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Catalonia was a beautiful experience, met all of our needs. Accommodation, gym, restaurant and more.. really was value for money. House keeping were excellent! Clean beds and facilities. Will definitely be returning in the next few weeks 😊

於 2025 年 9 月住了 2 晚

8/10 不錯

Keely Nicole

伴侶同遊

2025 年 9 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Friendly staff, clean rooms

於 2025 年 9 月住了 4 晚

10/10 優異

Raisa

伴侶同遊

2025 年 9 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I loved the service and especially in the bar area. You should have more people like Samone she was lovely to be around

於 2025 年 9 月住了 4 晚

2/10 很差

Vishalni

家人同遊

2025 年 9 月 30 日

不滿：職員與服務和設施服務

The best part of this resort was the lids club! The staff was amazing. Food wasnt good, they would run out of jerk chicken and burgers. restaurant staff was rude and lazy. We checked out early and went to another resort! Also they are under construction so the lids swing set isnt there anymore.

於 2025 年 9 月住了 4 晚

4/10 欠佳

Florence

家人同遊

2025 年 9 月 29 日

讚好：整潔度和職員與服務

不滿：設施服務和住宿狀況

It would have been fair to let us know that the hotel was currently under construction and that the adult pool and gameroom were not available before we booked. The pool table in the area near the gym had a giant tear. There were large boxes and debris in the corner of the tennis courts. I got a rather severe sunburn the first day. The next morning my husband wanted me to stay in bed and went to get me something to eat. He was stopped while trying to leave the buffet, and when he asked about room service he was told that was only for "privileged" members. He had to leave the small plate he had already made for me. There also seemed to be a mosquito infestation, something we had never before experienced at a resort. We were continually bitten no matter where we went, including at the buffet and open air restaurant. I had to stay in our room at night to avoid the mosquitoes, but eventually we were bitten in our room too. We bought benadryl cream in the on-site store. We were charged $33.00 for a small tube. The entertainment, heard from our room, was either not very good or the fault was the entertainment system, which usually sounded fuzzy and unclear. The room was lovely, but the t.v. reception was poor and the jacuzzi stopper was broken. There were no instructions on how to turn the jacuzzi on. There was a leak in the bathroom and slight openings in the closed outside doors, thereby allowing in the mosquitoes. The food was just not very good.

於 2025 年 9 月住了 7 晚

2/10 很差

Rolda

家人同遊

2025 年 9 月 28 日

不滿：整潔度、職員與服務和住宿狀況

I am very disappointed with my stay. The hotel is not worth the amount charged, as the room was dirty and the bathroom in room 1239 was in terrible condition. I showed this issue to the front desk at check-out, but the staff member did not apologize and only told me to speak to security. This response was unprofessional and unacceptable.

於 2025 年 9 月住了 2 晚

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